We're looking for a dynamic Systems Engineer to join the LaborChart team. LaborChart is now a Procore company. Together, our integrated solutions will give contractors a holistic view of their workforce, ensuring they have the control they need to manage, schedule, and budget their labor.
As a Systems Engineer, you'll join a growing Customer Experience team of professionals focused on partnership, problem-solving, and delivering delightful interactions. By leveraging LaborChart's proprietary QuickConnect™ system, you'll facilitate customer integrations in collaboration with LaborChart team members. You'll engage with potential and current customers to inform and manage the introduction, planning, execution, and completion of multi-system data integrations via a first-class customer experience. If you have previous professional experience working directly in multiple data environments—we'd love to hear from you!
This position reports to the Senior Systems Engineer and can be based in our Portland, OR, or Overland Park, KS, office. We're looking for someone to join us immediately.
What you'll do:
Become a LaborChart platform and QuickConnect™ expert
Interface directly with customers, prospective customers, and third-party vendors on all data and technical topics
Sustain a high level of engagement with customers to guide and support the development and execution of an integration plan
Proactively manage workload, timelines, and competing priorities
Provide advanced support and troubleshooting to integrated accounts when escalated
Maintain the highest level of professionalism and service at all times to both internal and external stakeholders
What we're looking for:
Bachelor's degree in Management Information Systems or a related field is required
2+ years of hands-on relational database experience in a professional setting
Advanced interpersonal communication skills to speak confidently and professionally about technical matters digestible to technical and non-technical stakeholders
Ability to communicate effectively with both technical and non-technical audiences
Ability to simplify complex concepts in unscripted, customer-facing dialogue
Ability to execute simple calls against REST APIs
Working knowledge of common BI platforms is a plus
Strong desire to grow professionally
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Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.