UX QA Analyst, ITSecOps (Remote)
About the Role
In this role, you’ll be joining the ITSecOps product group, which includes Falcon Spotlight, Falcon Discover and File Integrity Management (FIM): products that identify, analyze and prioritize vulnerabilities and misconfigurations in customer environments.
We are looking for an experienced QA Analyst to join our team and help ensure our product UIs work well and address users’ needs.
You’ll be joining a cross-functional, global UX team composed of software engineers, designers, researchers, and writers collaborating closely to deliver the best possible experience for our customers.
What you’ll do:
Write and execute test plans for new UI features
Help develop and document requirements
Help educate and advocate for testing best practices and overall product quality
Participate in design and documentation reviews
Coordinate with multiple teams to understand requirements and get issues addressed
Look at the product holistically and rigorously test the UI to find inconsistencies and issues that are difficult to test automatically.
Identify and/or create environments/conditions needed for testing
What you’ll need:
Experience testing web UI
Experience writing and executing test plans
Experience documenting technical requirements
Knowledge of classes and testing methodologies
Attention to detail and organization
Comfort working on multiple projects simultaneously
Comfort working with diverse stakeholders
Courage to champion the user perspective and the quality of the project
Pragmatism to prioritize issues and prevent perfect being the enemy of great
Bonus points:
Experience automating test execution
Experience editing/proof-reading
Knowledge of and experience in cybersecurity or productivity apps
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