Accounting Support Specialist

| Austin
Email resume to Megan Bays - [email protected] w/ "Built In" in the subject line.
Apply now

Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.

We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local spot, fine dining to fast casual… R365 does it all!

We are excited to bring on an Accounting Support Specialist with a strong accounting background to our growing team in Austin, TX.

Responsibilities:

  • Provide top-notch training and support to R365 customers via phone, email, screen sharing, Zoom meetings.
  • Educate clients and explain features and functionality of accounting software applications to help restaurant processes.
  • Respond to client questions, troubleshoot issues, and recommend or perform actions to correct problems.
  • Analyze accounting data and provide recommendations to bridge any gaps between legacy system processes and our platform.
  • Ensure customer issues are fully resolved and provide detailed documentation.
  • Handle confidential and sensitive information with a high degree of discretion.

Qualifications

  • Degree with emphasis in business, finance, and/or accounting
  • Accounting experience
  • Restaurant industry experience
  • Strong understanding of general business principles
  • Excellent problem-solving skills
  • Strong customer-service skills
  • Clear and effective oral and written communication

Compensation/Benefits

  • Competitive base salary
  • Comprehensive benefits
  • Simple IRA + match
  • Flexible time off + company holidays
  • Weekly catered lunches + snacks
  • New office space in Austin
  • Wellness program
  • Company-sponsored events

Why work with us?

  • Cutting-edge, industry-disrupting technology
  • Thriving company
  • Huge growth opportunity
  • Passionate, supportive, fun team

Restaurant365 is a cloud-based, all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone. R365 was founded by an experienced team of software veterans committed to developing an accounting, back office, and reporting tool – specifically for restaurants – that scales and positions restaurant concepts for growth.

Read Full Job Description
Email resume to Megan Bays - [email protected] w/ "Built In" in the subject line.
Apply now
loading ...
Emailed

Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • SalesforceCRM

Location

9050 N. Capital of Texas Highway, Austin, TX 78759

An Insider's view of Restaurant365

What’s the vibe like in the office?

You can truly tell that R365 is where we want to be. We have many people from the restaurant industry. Being no strangers to long hours, hard work, and good times, a solid work/life balance now on the technology side makes a very willing and productive team. We all help each other, welcome new faces, and not afraid to make a scene for a good laugh.

Ben

Senior Sales Engineer

What's the biggest problem your team is solving?

As an SDR, the biggest problem we're solving is lack of awareness. Lots of restaurants don't realize that we exist and are able to truly make their lives so much easier. As the ex-operator of a 9 unit restaurant group, I wish someone had called me and showed me the way.

Matt

Sales Development Representative

How has your career grown since starting at the company?

I was one of the first SDRs brought on. In the 9 months I've been here, I've been promoted 2 times and found my way into my dream role. It's been exciting working for a dynamic company that is growing. I love that I get to challenge myself and help grow the company and my team. I love my job and can't wait to see what's next for Restaurant365!

Brittney

Sales Development Manager

How do you make yourself accessible to the rest of the team?

Private offices have a purpose but they can isolate people. I spend at least half the day sitting with the sales team – questions and support often require a physical presence and I believe this keeps us all really well connected.

Jimmy

Director of Sales

How do you collaborate with other teams in the company?

In leading the partner efforts at Restaurant365, I am amazed at how my colleagues show their creativity, flexibility, and willingness to think outside of the box when supporting the needs of our customers and partners. It’s these efforts and attitudes that make working at Restaurant365 a great place to grow your career.

Chris

Head of Strategic Partnerships

What are Restaurant365 Perks + Benefits

Restaurant365 Benefits Overview

- Competitive base salary
- Comprehensive benefits
- Simple IRA + match
- Flexible time off + company holidays
- Weekly catered lunches + snacks
- New office space in Austin
- Wellness program
- Company-sponsored events

Health Insurance & Wellness Benefits
Dental Benefits
80% out-of-pocket dental costs up to $1,000/year which is then reimbursed through a Direct Reimbursement Plan
Health Insurance Benefits
Restaurant365 pays 100% of the employee’s premium or the employee may elect a personal plan and the company will reimburse them up to $335/month.
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Stocked Kitchen
Weekly catered lunches
Some Meals Provided
Parking
More Jobs at Restaurant3659 open jobs
All Jobs
Finance
Dev + Engineer
Project Mgmt
Sales
Email resume to Megan Bays - [email protected] w/ "Built In" in the subject line.
Apply now
Save job
loading ...
Emailed
View Restaurant365's full profileSee more Restaurant365 jobs