Accounting Support Specialist
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.
We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local spot, fine dining to fast casual… R365 does it all!
We are excited to bring on an Accounting Support Specialist with a strong accounting background to our growing team in Austin, TX.
- Provide top-notch training and support to R365 customers via phone, email, screen sharing, Zoom meetings.
- Educate clients and explain features and functionality of accounting software applications to help restaurant processes.
- Respond to client questions, troubleshoot issues, and recommend or perform actions to correct problems.
- Analyze accounting data and provide recommendations to bridge any gaps between legacy system processes and our platform.
- Ensure customer issues are fully resolved and provide detailed documentation.
- Handle confidential and sensitive information with a high degree of discretion.
- Degree with emphasis in business, finance, and/or accounting
- Accounting experience
- Restaurant industry experience
- Strong understanding of general business principles
- Excellent problem-solving skills
- Strong customer-service skills
- Clear and effective oral and written communication
- Competitive base salary
- Comprehensive benefits
- Simple IRA + match
- Flexible time off + company holidays
- Weekly catered lunches + snacks
- New office space in Austin
- Wellness program
- Company-sponsored events
Why work with us?
- Cutting-edge, industry-disrupting technology
- Thriving company
- Huge growth opportunity
- Passionate, supportive, fun team
Restaurant365 is a cloud-based, all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone. R365 was founded by an experienced team of software veterans committed to developing an accounting, back office, and reporting tool – specifically for restaurants – that scales and positions restaurant concepts for growth.