Accounting Support Specialist
Description
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants. WE HELP RESTAURANTS GROW!
R365 is built upon family, innovation, and accountability with offices in Irvine, CA and Austin, TX. We recently secured a second round of funding from Bessemer Venture Partners and our expanding client list includes well-known franchises to your favorite local spot, fine dining to fast casual... Restaurant365 does it all!
We are excited to bring on an Accounting Support Specialist with a strong accounting background to our growing team in Austin, TX! In this role, you will provide top-notch training and support to R365 customers via phone, email, screen sharing, Zoom meetings.
What you'll be doing:
- Educate clients and explain and functionality of accounting software applications to help restaurant processes features.
- Respond to client questions, troubleshoot issues, and recommend or perform actions to correct problems.
- Analyze accounting data and provide recommendations to bridge any gaps between legacy system processes and our platform.
- Ensure customer issues are fully resolved and provide detailed documentation.
- Handle confidential and sensitive information with a high degree of discretion.
- Innovation, Quality, and Accountability in all you do!!.
Requirements
What you need for this position:
- Degree with emphasis in business, finance, and/or accounting
- Accounting experience
- Restaurant industry experience
- Strong understanding of general business principles
- Excellent problem-solving skills
- Strong skills
customer-service
- Clear and effective oral and written communication
What's in it for you:
- Competitive compensation package
- Comprehensive health benefits
- 401k + matching
- Employee stock options
- Phone & internet reimbursement
- Flexible time off + company holidays
- Weekly catered lunches + snacks
- Wellness program
- Company sponsored events
What's in it for you:
- Competitive compensation package
- Comprehensive health benefits
- 401k + matching
- Employee stock options
- Phone & internet reimbursement
- Flexible time off + company holidays
- Weekly catered lunches + snacks
- Wellness initiatives
- Company sponsored events
Why work with us?
- Passionate, fun, supportive team
- Thriving company with an impressive growth trajectory
- A product that makes a real difference
- Cutting-edge, industry-disrupting technology
Restaurant365 is a cloud-based, all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone. R365 was founded by an experienced team of software veterans committed to developing an accounting, back office, and reporting tool – specifically for restaurants – that scales and positions restaurant concepts for growth.