Accounting Support Specialist
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back office operations for restaurants.
Restaurant365’s culture is focused on empowering team members to produce top notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
Restaurant365 recently closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company's vision of providing the best technology to the restaurant industry. Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot. From fine dining to fast casual... R365 does it all!
We are excited to bring on an Accounting Support Specialist with a strong accounting background to our growing team in Austin, TX! In this role, you will provide top-notch training and support to R365 customers via phone, email, screen sharing, Zoom meetings.
How you'll value:
- Educate clients and explain and functionality of accounting software applications to help restaurant processes and features
- Respond to client questions, troubleshoot issues, and recommend or perform actions to correct problems
- Analyze accounting data and provide recommendations to bridge any gaps between legacy system processes and our platform
- Ensure customer issues are fully resolved and provide detailed documentation
- Handle confidential and sensitive information with a high degree of discretion
What you'll need to be successful in this role:
- Degree with emphasis in business, finance, and/or accounting
- Accounting experience
- Restaurant industry experience
- Strong understanding of general business principles
- Excellent problem-solving skills
- Strong skills customer-service
- Clear and effective oral and written communication
R365 Team Member Benefits & Perks
- Competitive compensation package
- Comprehensive medical benefits
- 401k + matching
- Team member stock options
- Unlimited PTO + Company holidays
- Weekly catered lunches + snacks
- Wellness initiatives
- Philanthropy events
Why join our amazing team?
- We're a family who prides themselves in creating innovative solutions and producing quality work.
- Our product is the secret ingredient that makes a real difference to restaurants nationwide.
- The open concept work environment that we've created is causal, collaborative and cultivates communication.
R365 was founded by an experienced team of software & finance veterans committed to developing an all-inclusive back office solution. We help restaurants grow! R365 is an Equal Opportunity Employer and we encourage all forward thinkers who embrace change and possess a positive attitude to apply.