SailPoint is the leader in identity security for the modern enterprise.
Austin, TX

Associate Order-to-Cash (Renewals) at SailPoint (Austin, TX or Remote)

| Austin | Remote
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Smart people, fun culture, innovative work, beautiful offices - oh, and everyone's really nice. That's what people say about SailPoint. If you're passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join us!!
Currently we are looking for an Associate Order-to-Cash to join the SailPoint Crew in Austin, TX (Can also be Remote)!! The Associate, Order-to-Cash is responsible for the invoicing and accounting processes for SailPoint's perpetual renewals and SaaS subscription services.The ideal candidate must have strong attention-to-detail, accuracy, and problem-solving skills, while maintaining the flexibility to adjust to changing business needs in a rapidly growing company.
The Associate must have excellent communication skills, both written and verbal, the ability to understand and develop processes, and be comfortable working independently with internal customers, external customers, and partners around the world. The ideal candidate has a strong understanding of contracts, project financials, and related data systems. This position reports to the Manager, Order-to-Cash.
  • Primary order to cash responsibilities include:
    • Maintenance renewals:
      • Monthly quoting, research, validation, processing, and related invoicing
      • Ensure compliance with business terms and conditions
      • Updating and adjusting entitlements based on completed renewal in multiple systems
      • Perform calculations for change requests including co-termination of entitlements, changes in support plans and reseller pricing
      • Maintain customer files with purchasing and invoicing requirements
      • Invoice delivery and submission in multiple portals
      • Review actual to forecast variance analysis
      • Manage cash collections, dunning notices, and suspension campaigns of maintenance renewals
      • Handling customer inquiries related to the various renewal elements
    • Work with lead management in understanding revenue recognition policy and application
    • Exposure to new deal and multi-element arrangement processing and accounting
    • Develop and maintain working relationships across lines of business, including Account Management, Contracts, and Sales regarding order related items
    • Maintenance of tax exemption certificates and withholding tax documents related to support services
  • Primary system maintenance and reporting responsibilities include:
    • Assisting with updates and adjustments of data in Salesforce
    • Maintain renewal contract setup for proper forecasting in Excel
    • Intacct renewal setup for future years
    • Manage cash collection performance, including invoice delivery, dunning notices and suspension campaigns using Tesorio
  • Assist with projects, process development, and documentation
  • Assist with the various required financial audits and filings

Required Skills/Experience:
  • Bachelor's degree preferred
  • 1 - 3 years of relevant experience, prior software company experience a plus
  • Experience in the accounting or related fields
  • Audit and compliance experience are beneficial
  • Ability to communicate effectively across all levels of the company while ensuring compliance with set processes and procedures
  • Strong organizational ability and a demonstrated track record of managing urgent projects concurrently
  • Must be detail-oriented and adaptable
  • Microsoft office
  • Experience with enterprise accounting systems, such as Intacct, Salesforce, Smartsheet, and Tesorio systems a plus

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Where we are

11120 Four Points Drive, Austin, TX 78726

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks

What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with Nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Friends outside of work
Eat lunch together
Intracompany committees
Team members on our ALL IN and Culture Crew committees develop and manage events that bring employees together socially and for the benefit of society.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring Practices that Promote Diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Flexible Work Schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote Work Program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Family Medical Leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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