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Billing Analyst

| Austin

If you are excited to work for a fast paced company. Looking for a high visibility position, exposure to upper management and want to make a difference in the accounting department then this is the position for you. Working as part of a global team, you will be responsible for processing orders in a timely and accurate fashion.

Candidate Profile

  • You enjoy working through a large volume of orders, ensuring they are entered in a timely and accurate manner
  • You have previous experience working accounts receivable, billing or an order processing position
  • Fast and accurate data entry skills - we are a busy team
  • Great teamwork and communication skills as you will be working cross-functionally internally and with external suppliers
  • You have previous order-entry experience, working in a high volume, fast-paced environment supporting corporate customers
  • Courteous, professional and passionate about providing the highest level of customer service
  • You pay attention to detail; you leave no stone unturned, the quality of your work is consistently clean

Position Expectations

  • Route Incoming orders for legal execution
  • Review ordering documents and ensure that pricing, terms, products and other order details are correctly entered in our sales and accounting systems
  • Monitor and respond to billing and order queries from customers
  • Deliver invoices electronically through various procure to pay portals such as Ariba, Tungston and Coupa
  • Ensure internal and external customer satisfaction
  • Communicate order discrepancies and errors to sales and financial management
  • Edit and approve SFDC opportunities converting them to sales orders and invoices
  • Generate customer invoices in Netsuite and send them out to billing contacts
  • Monitor the internal status of customer orders and queue time
  • Work late nights and weekends during quarterly and year-end closing
  • Prepare credit memo request and gather support for approval
  • Assist with updating monthly tracking reports
  • Send out annual invoices for contractual renewals
  • Prepare ad-hoc sponsorship invoices

*MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*

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Technology we use

  • Engineering
    • MongoDBDatabases


3711 S MoPac Expy, Austin, TX 78735

An Insider's view of MongoDB

How would you describe the company’s work-life balance?

MongoDB selects intelligent and capable individuals who are motivated to capitalize on the massive opportunity in front of us. Although we are chasing this opportunity, there is incredible work-life balance in the form of numerous team outings and a flexible PTO policy.


Corporate Account Executive

What does your typical day look like?

On a typical day, I work on new accounts, renewals, and meet with prospects. I speak with executives and developers about their applications and get to be at the forefront of the newest technologies! It's great to work for a business that your clients love. We get the best support from our leaders and training to keep us sharp on our skills.


Corporate Account Executive

How does the company support your career growth?

MongoDB has grown exponentially over the past few years and as a result, there are numerous opportunities for career advancement. To keep pace, the company is constantly investing in developing its people to lead the next phase of our organization. For those looking to take their career to the next level, there is no place better than MongoDB.


Customer Success Manager

What unique initiatives do you have that encourage innovation?

The SDR Team is constantly re-evaluating and improving the way we support and add value to the rest of the Sales Org. In fact, on a quarterly basis, each person on the team proposes and executes a 'team improvement project,' which is something that they feel will add value to the team. These projects ensure that each SDR constantly innovates.


Director of Sales Development

How do you collaborate with other teams in the company?

In any organization, it is essential for teams and departments to work together seamlessly in order to be effective. At MongoDB, the people and their ability to work together is a large reason for its success. Our sales teams interact with other business units on a daily basis.


Regional Sales Director

What are MongoDB Perks + Benefits

MongoDB Benefits Overview

Solving GIANT ideas doesn’t just happen at work. That’s why it’s important to us at MongoDB to provide you with resources to help you thrive in every aspect of your life. We’re devoted to creating an open, innovative and supportive environment for our team.

From mid-day meditation sessions and ping-pong playoffs, to robust learning and development programs and career coaching; your opportunity to make an impact is real, and we want to support you in that journey. One of our top priorities is to maintain the health and wellbeing of our employees and their families.

Here at MongoDB, you’ll have the chance to work on our most core technology and programs, and be part of an influential company that’s disrupting the industry.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
MongoDB offers 20 weeks of paid parental leave for both mothers and fathers, and 4 additional weeks of flexible work arrangements for employees who have been with the company for at least 12 months.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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