Billing Supervisor
If you are excited to work for a fast-paced company and are looking for a high visibility position, exposure to upper management and want to make a difference in the accounting department then this is the position for you. Working as part of a global team, you will be responsible for managing the processing orders in a timely and accurate fashion.
Candidate Profile:
- You enjoy working through a large volume of orders, ensuring they are entered in a timely and accurate manner
- 5+ years of order management or billing experience
- Understanding of complex deal structure and invoicing schedules
- Great teamwork and communication skills as you will be working cross-functionally internally and with external suppliers
- Track and invoice US billable travel expenses
- You are worked with both Netsuite and Salesforce.com
- Software industry experience preferred
Position Expectations:
- Route Incoming orders for legal execution
- Review ordering documents and ensure that pricing, terms, products and other order details are correctly entered in our sales and accounting systems
- Monitor and respond to billing and order queries from customers
- Deliver invoices electronically through various procure to pay portals such as Ariba, Tungston, and Coupa
- Ensure internal and external customer satisfaction
- Communicate order discrepancies and errors to sales and financial management
- Edit and approve SFDC opportunities converting them to sales orders and invoices
- Generate customer invoices in Netsuite and send them out to billing contacts
- Monitor the internal status of customer orders and queue time
- Work late nights and weekends during quarterly and year-end closing
- Prepare credit memo request and gather support for approval
- Assist with updating monthly tracking reports
- Send out annual invoices for contractual renewals
- Prepare ad-hoc sponsorship invoices
*MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*