Onboarding Coach - Accounting Systems
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.
We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our client list includes well known franchises to your favorite local spot, fine dining to fast casual - R365 does it all!
We are excited to bring on an Accounting Onboarding Coach with a strong accounting background to our team in Austin, TX. This person will be responsible for successfully transitioning new customers’ accounting departments from their legacy accounting solution to R365’s solution.
Responsibilities
- Master accounting features and tools within Restaurant365 via our Training Academy and hands-on mentorship.
- Provide industry, accounting, and solution expertise to customers and other team members.
- Mange the full project lifecycle; interpret project scope, train, problem-solve, request approvals, manage tasks, level resources, and be and advocate for your customer’s unique needs.
- Develop long-term relationships with key customer accounts.
- Act as liaison between customers, product managers, and executive management to provide feedback on new accounting feature developments.
Qualifications
- Strong accounting background
- Restaurant industry experience (management/operations is a HUGE plus!)
- Excellent customer service skills
- Effective oral and written communication
- Tech-savvy
- Ability to build and maintain long-lasting business relationships
- Love to problem-solve
Compensation/Benefits
- Competitive base salary
- Comprehensive benefits
- Retirement plan
- PTO & company holidays
- Weekly catered lunches
- New office space
Why work with us?
- Cutting-edge, industry-disrupting technology
- Thriving company
- Huge growth opportunity
- Passionate, supportive, and fun team
Restaurant365 is a cloud-based, all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone. R365 was founded by an experienced team of software veterans committed to developing an accounting, back office, and reporting tool – specifically for restaurants – that scales and positions restaurant concepts for growth.