SailPoint
SailPoint is the leader in identity security for the modern enterprise.
Austin, TX
Hybrid

Order-to-Cash (O2C) Associate

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Responsibilities:

  • Part of team for which primary order to invoice responsibilities include:


  • Funds receipt and adjustment application:
    • Daily download of banking transaction details
    • Weekly processing of check deposits, including opening mail, scanning checks, completing remote deposit scan, and posting
    • Daily application of incoming customer funds, including checks, wires, ACH, EFT to outstanding accounts receivable invoices
    • Periodic application of incoming non-customer funds as directed by Accounting
    • Credit memo application to customer accounts receivable based on approved credit memos
    • Adjustment creation and application for customer/non-customer accounts such as bank and transaction fees and tax adjustments
    • Overpayment coding of funds received, as necessary, and assistance with refund or future application
    • Funds on account coding and future application


  • Funds receipt and adjustment monitoring, reporting, and system maintenance:
    • Maintain proper supporting documents of cash receipts in respective month and or customer folder for proper audit trail
    • Facilitate overpayment tracking and O2C team member assignment via Smartsheet
    • Customer overpayment GL reconciliation for month-end close
    • Liaison between O2C, Revenue, and Accounting teams for any cash collections requests/status
    • Manage termination, expiration, and reinstatement process for customer contracts
    • Update and distribute termination, expiration, and reinstatement reporting
    • Update and maintain delinquent customer account status in SFDC
    • Update and maintain support term dates based on payments in SFDC


  • O2C general operational responsibilities:
    • Assist with the transition and implementation of bank lockbox
    • Customer invoice delivery and submission per customer requirements
    • Fulfill requests for aging statements and cash collections reporting
    • Maintain adherence to internal controls and SOX documentation for funds application and related responsibilities
    • Support quarterly and annual Audit, SOX, Tax reviews/audits by providing timely responses to requests for supporting documentation
    • Assist with reporting, data validation/updates, and system uploads
    • Assist with projects and process development/improvement in related areas


Required Skills/Experience:

  • Minimum 1-3 years of relevant experience, prior software company experience a plus
  • Familiarity with general ledger including, monthly close, auditing
  • Experience working in a team environment
  • Microsoft office experience
  • Experience with enterprise accounting systems, Intacct, Stripe, Tesorio and Salesforce systems a plus
  • Business/Accounting degreed preferred


SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Culture
Volunteer in local community
Our crew members value working for an organization that prioritizes giving back to the community, and we have engaged in many community initiatives over the past year.
Partners with nonprofits
In the past year alone we have supported many notable organizations, including Code2College, nonPareil, Black Girls Code, Foundation Communities, and HealthCode.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
SailPoint's hybrid work environment reinforces the flexibility that has existed within our culture for many years.
Remote work program
As an organization that values impact over activity, we encourage crew members to manage their work schedules so they can be at their most effective within parameters established by their teams.
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity employee resource groups
Slack is how we come together as a global team, and we have offer several Employee Resource Group channels where we celebrate our differences and encourage sharing and connection.
Hiring practices that promote diversity
We prioritize hiring practices that promote diversity. This year, for example, we launched SAIL-U to help grow our team in partnership with HBCUs and historically LatinX colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
SailPoint offers generous parental leave with the primary caregiver being able to take 80 fully-paid business days. Secondary caregivers can take 20 fully-paid business days.
Family medical leave
Company sponsored family events
SailPoint's crew love to celebrate together, whether at a family-friendly summer BBQ or Halloween party, or while volunteering and giving back to our local communities.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
When possible, SailPoint brings crew together for summer camps, quarterly meetings and other team-based events.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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