Payment Operations Associate at RigUp

| Austin
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RigUp is changing the way work is done in the energy industry. Each one of our teams exists to move us closer to our north star -- “to empower the people who power the world.” The Transaction Operations team at RigUp manages all marketplace transaction activity. On this team, you can find Buyer and Supplier Onboarding, Invoicing Operations, Payment Operations and Compliance helping RigUp’s users work together seamlessly.
RigUp is hiring a Payment Operations Associate to join our Finance and Operations team in Austin! This person will perform some of the company's vital cash conversion functions by helping with the back end of payment processing. Individual will help manage our external approval processes for outgoing payments. You must have exceptional attention to detail, as all payments need to be 100% correct when going out the door. The Payment Operations Associate will also work closely with product, operations, and sales teams to enhance internal controls and product integrations into accounting and finance process.

What you'll be doing

  • Create and submit payments for our billing contractors in a timely manner (Up to 400 a day, and growing)
  • Create and submit invoices to our clients in a timely manner (Up to 400 a day, and growing)
  • Assess issues related to billing and invoicing as they arise and resolve in a timely manner
  • Communicate with other internal departments to gather required information on a daily basis
  • Assist other Payment Operations Associates with submitting invoices to third-party invoicing platforms

What you should have

  • 4 year college degree
  • 6 months-3 years of experience in a related role
  • Experience submitting invoices into a third party system (Open Invoice, Cortex, ARIBA, Pro-Unlimited/Wand, etc.)
  • Experience with solving invoice disputes
  • Experience with NetSuite
  • Someone with EXCEPTIONAL attention to detail. Our department wouldn't run efficiently without the utmost attention to detail. Since the main function of this position is to perform repetitive data entry, this individual should have a keen eye and be on the lookout for anything that looks out of place.
  • Someone who is always learning. We want people who can quickly grow their expertise as we grow our product and business. There is always a more efficient way to do things, and we want someone who is able to find that solution and help to implement it.
  • Someone who takes initiative and seeks responsibility. We approach our work with a flexible, lean mindset, and depend on people jumping in and taking charge.


  • Flexible PTO policy
  • 401k Program with 4% match
  • Fully paid employee health insurance for employee
  • Daily catered meals
  • Competitive commuter benefits
  • Open office space in the heart of downtown Austin
  • Career development opportunities + partial reimbursement for ongoing education
  • $2,000 vacation stipend on your 3 year anniversary

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $123.8 Million in funding to support our mission to change the way work is done in the oilfield.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks


RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

An Insider's view of RigUp

How does your team reward individual success?

We are rewarded with a promise. At the end of a season of ambiguity and strife, apart from any monetary or material items, we will always be able to say there was joy, encouragement, and meaning.


Customer Support Specialist

What's the biggest problem your team is solving?

One of the coolest things we’ve been working on has been parsing resumes to gather information about employment history and references so that our consultants don’t have to spend a ton of time filling out confusing forms. We hope to get quicker, more accurate data while making the platform easier to access and more useful for our consultants.


Engineering Manager

How has your career grown since starting at the company?

RigUp has fostered my career growth by coupling my strengths and interests with the company’s needs. I’ve gotten the opportunity to fill a variety of different roles that I’ve gained an invaluable amount of experience from and that will increase my marketability down the road.


Business Process Analyst

What is your vision for the company?

At RigUp, we're building the largest job marketplace in the energy industry by making it easier for contractors to find work and for companies to staff up by hiring ready, qualified workers. As CEO, I want to grow an organization that creates value in the world and ensures RigUp is an environment where our employees feel empowered to make decisions



What’s the vibe like in the office?

The energy at the RigUp office is contagious. We work on interesting problems and are truly making a difference in people's lives. Work is simply better when you love what you do!


Talent Lead

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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