The Revenue Operations Associate, Sales Development 

DATA DRIVEN | STRATEGIC | PROBLEM SOLVER

A Cloud Guru is seeking a Revenue Operations Associate to support our growing SDR team. They will help drive efficiency, and promote a data driven culture for our Business Development Representatives. You will play a key role in the implementation and execution of the day to day operational tasks and contribute to the strategic scope of our Outbound sales engine. This scope encompasses list management, sales tech stack support, Salesforce data hygiene, BDR KPI reporting and SDR-AE workflow management.

You will be a team member of the Revenue Operations team, and you will support the daily operations of the SDR team. You will partner closely with the Sales Operations, Marketing Operations, Sales Enablement, and Business Applications (SFDC).This role will be accountable for ensuring productivity, effectiveness, efficiency, scalability, and consistency for our outbound and inbound prospect facing teams as we enable revenue growth. An ideal candidate will be analytical, driven, collaborative, and strategic.

Hello, we're A Cloud Guru

Our friends call us ACG.

We're on a mission to teach the WORLD to cloud. A Cloud Guru is the largest online cloud school on the planet. Our training feels more like logging into Netflix or Spotify - it's entertaining and playful. The people are the #1 reason employees say they stay at ACG. We’re a quirky, tight-knit crew that cares about our customers and each other. No egos here. Our leaders encourage thoughtfulness, compassion, being humble, and we have a bit of fun along the way.

It’s an exciting time to join the team, because we’re in a really unique space. We have an amazing product that people want, and we're in an industry that's tripling in size overnight.

I enjoy coming to work because we keep it fun. It's all about giving our students a little bit more joy in any way we can. There's a lot of creativity and bouncing ideas off of each other. – Matt, DIrector of Creative Services
As a Revenue Operations Associate at ACG, you’ll get to:

• Implement and maintain the workflow relationships and data flow between our SDR and AE pipelines.
• Work with Marketing and Sales to support the efficient and timely go-to-market cadences of our SDR team with qualified leads.
• Support the strategic planning, and management of SDR account assignments to ensure a highly efficient and product SDR team against our target market.
• Support the SDR team in their usage of Outreach our Sales engagement platform. Be responsible for building sequences, partnering with Business Applications, SDR leadership and Marketing to build high volume rapid Outbound activity.
• Support the enrichment of our target market data in Salesforce by leveraging our various intent and sales intelligence providers.
• Support the analysis, and reporting of key business data. This includes building Salesforce reports and dashboards, excel scorecards, and leaderboards to provide insights for the SDR team.
• Collaborate with the Business Applications Manager (SFDC Admin) to fix, enhance, and grow ACG’s Salesforce.com instance
• Help analyze and propose changes that drive the data and system strategy for the SDR function.
• Act as one of the primary stewards of data hygiene and governance for the SDR team, including activities, opportunities, prospect data and data enrichment.

What you bring to the table

We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Self-confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.

• 2+ years in an Operations, Logistics, Accounting, FP&A, or Management Consulting role
• Experience working in a fast paced environment with firm SLAs
• Strong knowledge of Excel and Powerpoint
• Strong knowledge of Salesforce.com
• Experience with Sales Accelerators like Outreach or Salesloft
• Experience with Zoominfo is a plus
• Experience with project management tools like JIRA, Asana, Trello or Monday is a plus
• Experience with process and workflow mapping/documentation
• Excellent communication and presentation skills
• High attention to detail and organizational skills
• Autonomous, self driven, and able to thrive in ambiguity

You need hunger and passion to succeed, but you also need humility. It's not about chest beating here. It's about collaboration. –Travis, VP of Sales

More than a job

Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.

• 4 weeks PTO, plus 10 sick days, and holidays. Whether it's hiking to a waterfall in Costa Rica or bonding with your couch, we all need downtime. All Gurus get four weeks paid time off, 10 sick days, and enough holiday to make a banker blush.
• Let's get lunch. Lunches are catered three times per week, and our kitchen stays stocked with a smorgasbord of the team’s most requested snacks and drinks.
• Parking is on us. We have your Downtown parking covered. We offer paid garage parking nearby the office. We also have perks for going green by walking and taking public transit.
• We’ve got you covered. We offer insurance plans that pay for 100% of your medical, dental, and vision, and 80% for your family/dependents.
• Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
• $1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.

Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll bring you onsite to talk face to face, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.

Keep being awesome, Cloud Gurus.