TrustRadius is the customer voice and insights platform that helps tech buyers make great decisions and helps technology vendors acquire and retain customers. 

What You Will Do

• Support day-to-day requests for Revenue Operations. Maintain relationships with departments to ensure needs are met.
• Support analytics and reporting infrastructure for Sales, Marketing, Research, and Customer Success teams. Automate and simplify manual processes.
• Support TrustRadius operations which include Marketo and Salesforce administration, lead scoring, database segmentation, campaign tracking and attribution, database quality and compliance (including GDPR compliance), systems integrations, sales process configuration, etc.
• Work with product and engineering teams to support the TrustRadius products and their integration to other systems.
• Challenge and develop yourself along with your coworkers through innovative thinking and experimentation.
• Thrive in a startup culture within a rapidly maturing target market.
• Evangelize technology throughout the company. Train, inform and find solutions to challenges facing Customer Success, Marketing, Research, and Sales.

Who You Are

• You are Transparent, Respectful, Unstoppable, a Team Player, and Human.
• You are organized, thorough, and detail-oriented. You sweat the small stuff.
• 2+ years in sales or marketing operations, including configuration, execution, and optimization with Marketo and Salesforce.com is required. B2B and SaaS experience a plus.
• You love data, mathematics, engineering, or just crunching the numbers. You understand database models and able to move data from point A to point B.
• You advocate for constructive change. You make decisions, without ego, in the best interests of our customers, coworkers, and shareholders.
• Comfortable in fast, moving iterative environments. You keep systems running and processes efficient. You work cross-functionally.
• You take ownership and make an impact.
• Demonstrate the ability to meet or beat assigned targets and deadlines under normal circumstances, and the ability to make trade-offs that optimize outcomes when conditions change.