Revenue Operations Specialist at Procore Technologies

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Job Description

Procore is seeking a Revenue Operations Specialist to join our Revenue Operations, Strategy, and Enablement (ROSE) team. In this role, you'll interface with all levels of our organization to drive the advancement of projects, create and streamline processes, and ensure our teams are set up for success. Successful candidates are organized, proactive, and manage a wide range of tasks. If you have a business and operational mindset and the ability to strategically structure solutions to problems —we'd like to hear from you!

This position reports into the Manager of Revenue Operations and Support. We're looking for someone to join us immediately.

What you'll do:

  • Implement processes to ensure efficient operations of revenue cycle in support of operations and strategic initiatives

  • Assist in the development, coordination, implementation, and management of revenue activities; analyze the revenue cycle's operations and activities.

  • Identify systems and/or procedural flaws and recommends improvements and modifications; develops proposals and methods for increasing the efficiency and effectiveness of activities

  • Assist in the development and implementation of user-friendly analytical tools and dashboards to support ROSE, Sales, Marketing, and Customer Success functions as requested

  • Facilitate knowledge transfer, project management, analytical support, and communication of the organization's value proposition

  • Responsible for planning, organizing, and coordinating the "run the business" aspects of the Revenue team's activities, such as:

    • Account Assignments, requiring research of business rules, considering commission and ROE implications of moving accounts

    • Triaging all salesforce.com cases across ROSE teams to ensure prompt action, requiring translation of the business issue and impact to the business

    • Launching Account Entitlements, which requires auditing contracts to ensure the customer has the correct items provisioned

  • Specialize in an area of focus within the Revenue Org and ensure that processes, communication, and execution are streamlined, transparent, and efficient

What we're looking for:

  • Bachelor's degree or equivalent experience preferred but not required; this position requires a business/office management background generally equivalent to a bachelor's degree in a business or administrative related field

  • 3+ years of relevant experience working in a Revenue focused environment, either in sales, customer service, or operations

  • Knowledge of revenue cycle operations is a plus

  • Strong working knowledge of MS Office, Google applications required. Advanced Excel/Google Sheets skills are recommended. Comfort working within Salesforce and understanding of objects a plus

  • Outstanding social and communication skills in a professional environment

  • Strong listening skills with the ability to ask questions and suggest new ideas

  • Ability to thrive in a collaborative work environment that requires teamwork, trust, and the willingness to jump into new projects to help the team

  • Excellent problem solving, project management, and analytical skills

  • Curiosity to learn new things, especially around systems, processes, and tools

Additional Information

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SalesforceCRM

Location

Procore Austin is the second largest of our offices, occupying six floors in the Chase Tower at the center of downtown Austin.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

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