Senior Strategy & Operations Analyst at BigCommerce

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Senior Analyst, Strategy & Operations 

Austin Four Points Office

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.  

BigCommerce, named a 2019 "Best Place to Work" in Austin, is looking for a Business Strategy Analyst who can apply financial analysis, revenue modeling, and leadership skills to deliver recommendations on strategic opportunities for the company. The ideal candidate will enjoy consultative engagements, collaborative problem-solving, and will be motivated by a constantly evolving business landscape. This person will evaluate future strategies for BigCommerce as part of a highly collaborative, unified business function including Strategic Operations, Analytics, and Data Solutions teams.

What You’ll Do
  • Partner closely with other members of the Strategic Operations team, Senior Leadership, FP&A, and others to understand and quantify key challenges and business opportunities.
  • Assist in developing economic models for our most important business initiatives, with an eye for repeatability and scalability of processes and templates.
  • Develop, deliver, and communicate data insights and provide strategic recommendations in a clear and concise manner.
  • Design and conduct statistical analyses of operational changes in order to optimize and improve performance.
  • Influence others in the org by advocating for your recommendation and the “why” for buy in, while being willing to adjust the “how” with expert inputs from others. 
  • Collaborate with business stakeholders in a consultative manner to develop and maintain a deep understanding of business levers that require measurement and controls.
  • Partner with business stakeholders to support and advocate for data-driven decision-making with an eye towards revenue growth (eg. evaluating support team costs, pricing changes, evaluating new markets).
  • Constantly identify and mitigate risks to your schedule, scope, and resources while balancing competing priorities across multiple initiatives and stakeholder requests, maximizing your impact on key team and company objectives.
Who You Are
  • 2-4 years minimum in financial analysis, management consulting, or similar professional experience required.
  • Bachelor’s degree in a quantitative field (Statistics, Math, Business Administration, Finance, Economics, Computer Science) or equivalent experience required.
  • Proven ability with data visualization tools and techniques required (Tableau, Looker, or Periscope Data preferred).
  • Experience in a very cross-functional environment where your success is highly dependent on other teams inputs
  • Strong business acumen, excellent time management, critical thinking skills, operational, and interpersonal savvy
  • Experience working in eCommerce or SaaS a plus but not required
  • Crisp executive communication skills, both verbal, written, and in presentations of data

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

Current BigCommerce Employees: Please use the internal job board to apply for openings

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS


Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Volunteer in Local Community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open Door Policy
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team Workouts
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-Work Program Post Parental Leave
Company Sponsored Family Events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and Learns
Cross Functional Training Encouraged
Promote from Within
Mentorship program
Career mentorship is available.
Continuing Education Stipend
Online Course Subscriptions Available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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