Benefits and Payroll Manager at Bright Health

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ABOUT THE ROLE
The Benefits and Payroll Manager will lead a team responsible for developing, implementing and maintaining our benefits, wellness, leaves of absence and payroll operations, while providing superior customer service to Bright Health employees. This role is a highly collaborative team player responsible to build and maintain a best-in-class human resources operational infrastructure by being proactive and creative, making sound business decisions that align with Bright Health’s growth strategy, goals and culture.

YOUR RESPONSIBILITIES

  • Benefits:
  • Oversee the design, development, implementation, compliance, and administration of employee benefits and wellness programs, aimed at attracting top talent and supporting employee well-being
  • Establish a benefits and wellness strategy that reinforces our mission to enhance the health and well-being of the people we serve
  • Benchmark existing company benefits with those of peer employers by analyzing other plans and surveys to stay ahead of industry trends and best practices
  • Lead the benefits renewal and annual benefits enrollment process: recommend enhancements, estimate costs of new plan designs, maintain benefits materials, design and execute communication strategies that prioritize the employee experience
  • Lead the discovery process for acquired businesses to ensure our benefits integration strategy is informed and market competitive
  • Act as a liaison between benefit vendor, brokers, and employees for escalated benefits concerns and issues
  • Manage the distribution of plan related documentation such as summary plan descriptions, annual reports, and required notices; ensure all required benefit reporting is completed timely
  • Support the administration of employee leave programs including leaves of absence, short and long-term disability, workers’ compensation, and requests for reasonable accommodations; ensure compliance with FMLA, ADA and other applicable laws and regulations 
  • Payroll:
  • Support the work of the payroll team to ensure that all transactions are processed accurately and timely; includes new hires, terminations, leave of absences, benefit changes and QLEs, garnishments, relocation payments, incentive payments, severance, taxes, COBRA notices and employee data changes
  • Monitor and maintain compliance with company pay practices, state and federal laws
  • Lead the discovery process for acquired businesses to ensure our pay and time tracking integration strategy is informed and complies with federal, state, and local legal requirements
  • Oversee all aspects of contractor management, year end and payroll tax administration
  • Act as back up to the payroll team and, as needed, perform payroll functions 
  • People Operations Service and Support:
  • Develop, manage and support a team responsible to provide phenomenal service to employees while answering a wide variety of their people-related questions
  • Continuously assess process flow, practices, policies and procedures in order to recommend improvements that advance our ability to scale Bright Health’s people operations
  • Oversees employee orientation, ensuring new employees have the information they need to do their job and manage their careers
  • Ensures team is cross-trained and develop written business continuity plans
  • Conducts root cause analysis on inefficient processes within the People operations function and works with teams to streamline and eliminate waste
  • Supports the team in documenting all standard operating procedures
  • Audits, tracks and reconciles vendor invoices

SUPERVISORY RESPONSIBILITIES

  • This position has supervisory responsibilities for the benefits and payroll team

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

  • Bachelor’s degree in Human Resources or a related field; or equivalent experience is required
  • Seven or more years of experience working in human resources benefits and payroll is required, preferably with a broad scope of responsibilities
  • Three to five years of experience in a manager level role is required
  • At least 3 years’ experience integrating newly acquired businesses into people functions highly desired
  • At least 3 years’ experience in fast-paced, high growth work environment highly desired
  • Proficient in Microsoft Office suite including Word, Excel, Visio and PowerPoint
  • Experience working with and optimizing HR platforms
  • Experience managing and drawing insights from data
  • Proficient in process design & management

PROFESSIONAL COMPETENCIES

  • Exceptional ability to work through ambiguity and add organization to chaos
  • Strategy driven, with an execution mindset
  • Exceptional time and people management skills
  • Customer service oriented with a project management approach
  • Ability to navigate and thrive in a fast paced, high growth environment
  • Friendly, energetic and comfortable making decisions; works at a fast pace
  • Team member who believes success is not defined by any one individual, but rather by the collective work of the entire team

ABOUT US
 
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
 
We’re Making Healthcare Right. Together. 
We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
BRIGHT ON!

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • FlutterLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.
Making Healthcare Better For All At Bright Health
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An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

My day is so varied, given how quickly we're growing, which is fulfilling for me. I have a good balance of strategic and tactical work in my day as well as time to focus and time to collaborate.

Jen

VP, Digital

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Software Engineer 3

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We put 3% of your total earnings into your 401K plan and you are immediately vested in that. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Volunteer in local community
Partners with Nonprofits
Bright Health, is proud to be a founding partner of the Healthy Living Coalition addressing global nutrition and food insecurity.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Bright Health is proud to offer a wellness stipend of $200/month to all employees!
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Family Medical Leave
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Relocation Assistance
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Customized development tracks

Additional Perks + Benefits

Bright's primary goal is to offer employee benefits and perks that are as flexible as possible to meet each employee's unique needs!

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