ABOUT THE ROLE

The Benefits and Payroll Manager will lead a team responsible for developing, implementing and maintaining our benefits, wellness, leaves of absence and payroll operations, while providing superior customer service to Bright Health employees. This role is a highly collaborative team player responsible to build and maintain a best-in-class human resources operational infrastructure by being proactive and creative, making sound business decisions that align with Bright Health’s growth strategy, goals and culture.

YOUR RESPONSIBILITIES

• Benefits:
• Oversee the design, development, implementation, compliance, and administration of employee benefits and wellness programs, aimed at attracting top talent and supporting employee well-being
• Establish a benefits and wellness strategy that reinforces our mission to enhance the health and well-being of the people we serve
• Benchmark existing company benefits with those of peer employers by analyzing other plans and surveys to stay ahead of industry trends and best practices
• Lead the benefits renewal and annual benefits enrollment process: recommend enhancements, estimate costs of new plan designs, maintain benefits materials, design and execute communication strategies that prioritize the employee experience
• Lead the discovery process for acquired businesses to ensure our benefits integration strategy is informed and market competitive
• Act as a liaison between benefit vendor, brokers, and employees for escalated benefits concerns and issues
• Manage the distribution of plan related documentation such as summary plan descriptions, annual reports, and required notices; ensure all required benefit reporting is completed timely
• Support the administration of employee leave programs including leaves of absence, short and long-term disability, workers’ compensation, and requests for reasonable accommodations; ensure compliance with FMLA, ADA and other applicable laws and regulations 
• Payroll:
• Support the work of the payroll team to ensure that all transactions are processed accurately and timely; includes new hires, terminations, leave of absences, benefit changes and QLEs, garnishments, relocation payments, incentive payments, severance, taxes, COBRA notices and employee data changes
• Monitor and maintain compliance with company pay practices, state and federal laws
• Lead the discovery process for acquired businesses to ensure our pay and time tracking integration strategy is informed and complies with federal, state, and local legal requirements
• Oversee all aspects of contractor management, year end and payroll tax administration
• Act as back up to the payroll team and, as needed, perform payroll functions 
• People Operations Service and Support:
• Develop, manage and support a team responsible to provide phenomenal service to employees while answering a wide variety of their people-related questions
• Continuously assess process flow, practices, policies and procedures in order to recommend improvements that advance our ability to scale Bright Health’s people operations
• Oversees employee orientation, ensuring new employees have the information they need to do their job and manage their careers
• Ensures team is cross-trained and develop written business continuity plans
• Conducts root cause analysis on inefficient processes within the People operations function and works with teams to streamline and eliminate waste
• Supports the team in documenting all standard operating procedures
• Audits, tracks and reconciles vendor invoices

SUPERVISORY RESPONSIBILITIES

• This position has supervisory responsibilities for the benefits and payroll team

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• Bachelor’s degree in Human Resources or a related field; or equivalent experience is required
• Seven or more years of experience working in human resources benefits and payroll is required, preferably with a broad scope of responsibilities
• Three to five years of experience in a manager level role is required
• At least 3 years’ experience integrating newly acquired businesses into people functions highly desired
• At least 3 years’ experience in fast-paced, high growth work environment highly desired
• Proficient in Microsoft Office suite including Word, Excel, Visio and PowerPoint
• Experience working with and optimizing HR platforms
• Experience managing and drawing insights from data
• Proficient in process design & management

PROFESSIONAL COMPETENCIES

• Exceptional ability to work through ambiguity and add organization to chaos
• Strategy driven, with an execution mindset
• Exceptional time and people management skills
• Customer service oriented with a project management approach
• Ability to navigate and thrive in a fast paced, high growth environment
• Friendly, energetic and comfortable making decisions; works at a fast pace
• Team member who believes success is not defined by any one individual, but rather by the collective work of the entire team

ABOUT US

At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.

We’re Making Healthcare Right. Together. 

We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

BRIGHT ON!