Benefits Specialist

| Austin | Hybrid
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The Benefits Specialist

EMPATHETIC | CREATIVE | COLLABORATIVE

As our Benefits Specialist at A Cloud Guru, you’ll be an integral member of our global People & Culture team and will be responsible for administration of our benefits, wellness and perks programs.  The role will assist ACG employees with benefits enrollment and questions, verify insurance billing, maintain enrollment activities in HR Systems, and ensure compliance with regulatory requirements. The role reports to the Head of People Operations, and works closely with the Head of Total Rewards to ensure that employee support and services are aligned with the People & Culture strategy and enhance our incredible people-first culture.

Hello, we're A Cloud Guru

Our friends call us ACG.

A Cloud Guru is the largest online cloud skills development platform on the planet. At ACG, you have the chance to help people change the trajectory of their lives. The chance to help businesses stay in business. The chance to teach the WORLD to cloud, all while working some magic for your own career along the way. Every department fuels this awesomeness, because we know that the way we treat each other internally reflects outside of our walls.

There aren't many company cultures like A Cloud Guru's in the world. This year, we were awarded the #1 Place to work in Austin, as well as Best Company Culture and Best Companies for Diversity.

What makes the People & Culture team awesome...

We have pulled together the most empathetic, down-to-earth, “people people” across the globe to create a dream team of culture creators. This isn’t a job for us, it’s a passion. We care about making people's lives a better place, and we get the chance to do that daily in our own unique ways. Our people teams make sure the quirky and awesome culture that we’ve created never dies by providing the training, experiences, and processes that help people thrive.

The type of person that is successful at ACG is someone who can adapt to a fast paced atmosphere and is enthusiastic and passionate. Someone who loves to laugh and have fun while creating amazing experiences and making people smile - Tina, Hat Guru (And Employee Experience Lead)

As a Benefits Specialist at ACG, you’ll get to:

  • Assist Head of Total Rewards in compiling data and supporting the annual renewal and open enrollment process.
  • Raise awareness of, and access to, global benefits and wellness programs, even beyond scope of what ACG offers (e.g., global regulatory leave programs, retirement, health insurance programs); keep apprised of global competitive benefit offerings to recommend enhancements.
  • Assist with ad-hoc global projects and other tasks as necessary, in support of People & Culture strategic initiatives to help the organization scale, nurture our culture and open doors to rewarding career opportunities.

We are looking for someone who can:

  • Administer various employee US benefits programs, such as medical, dental and vision, HRA, HSA and FSA, life, disability, 401(k), COBRA, wellness and perks benefits.
  • Conduct benefits orientations for newly eligible employees; explain and support self-service benefits enrollment and functionality in UltiPro HRIS.
  • Maintain employee benefits records, ensure benefits changes are processed and approved appropriately; ensure distribution of required employee notices.
  • Coordinate with external brokers, leveraging broker-provided employee support resources to ensure access to knowledgeable support for all employee coverage inquiries and escalations.

What you bring to the table

We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Self-confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.

  • Extensive knowledge of US employee benefits and applicable laws and compliance requirements
  • 2+ years of benefits administration experience
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
  • Proven customer service skills, with a passion for cultivating our culture with a people-first approach
  • Ability to handle confidential information discreetly to build trust with stakeholders
  • Demonstrated ability to thrive as a self-starter in a fast-paced, dynamic environment.
  • Experience with GSuite, with strong Excel and data analysis skills

We want the people who care about doing a good job. The ones who have the humility and hunger to learn. - Sam Kroonenburg, Co-Founder and CEO

More than a job

Where you work isn’t just a career decision -- it’s a life decision. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.

  • 4 weeks PTO, plus 10 sick days, and holidays. Because even when your office is your living room, we all need time to unplug.
  • Remotely awesome. Get $500 to level up your home office, monthly snack boxes, free Headspace access, weekly lunch funds, and $50 monthly for internet.
  • Human connection. Get to know the Gurus with good times and get-togethers inspired by our values, virtual happy hours, lunchtime trivia, or a socially distanced drive-in movie.
  • Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
  • $1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

What’s the interview process like at ACG?

Applying for a job can feel intimidating and like a full-time job of its own. You shouldn’t have to burn through a week of sick time or all your best out-of-office excuses just to put feelers out for a new career opportunity. We want to be as transparent about the process as possible to help ease your mind. It’s our goal to provide you a fair, efficient interviewing experience that respects you and your time — and to do it all with a sidecar of delight.

Once you submit an application, we’ll review it. If you’re a good fit, you’ll have an initial chat with a recruiter over the phone. A phone interview with a manager typically follows. Depending on your role, you might then be asked to do a little homework (but nothing too time consuming). Then we’ll schedule a Zoom call to meet other members of the team, answer any questions you have, and give you a feel for what it’s really like to work at ACG. If you're on the fence, just give it a try.

Keep being awesome, Cloud Gurus.

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Technology we use

  • Engineering
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Location

Feed off the energy of Downtown Austin. Sit in the grass of the Capital, talk business over Medici coffee, and become a regular at a local lunch spot!

An Insider's view of Pluralsight

How would you describe the company’s work-life balance?

Oh, it is incredible here. Pluralsight constantly reminds me how important I am to the company both personally and professionally. Pluralsight creates a space where I can work, grow, and connect with similar people in so many different parts of the world while still leaving enough room for me to focus and find joy in my personal life as well.

Chris (he/him)

Executive Assistant to the CMO

What's the biggest problem your team is solving?

The goal of a user profile is to provide a sense of identity in a personalized and centralized portfolio. Today, users provide this data in many different ways throughout the platform. Our greatest challenge is to build a unified profile with a centralized view of a user’s data to paint one clear picture of all their interactions in the platform.

Anesha (she/her)

Senior Product Manager | seeColor ERG Chair

What does career growth look like on your team?

We embrace a mindset of continuous improvement and encourage team members to take ownership of their careers. As part of that, we advise leaders and team members to co-create development plans. Whether it be up-skilling, re-skilling, or expanding their influence we believe in investing skills development and facilitating growth experiences.

Ai-ling (she/they)

SVP of Skills Content Platform

What makes someone successful on your team?

A successful individual brings their true self to work. Teams do not benefit from a group that contains like minded individuals from similar backgrounds. We learn so much from each other and about ourselves when we have a team with diverse ways of thinking and experiences. It also creates a healthy, challenging environment that befits the company.

M.A. (she/her)

Sr. Manager, Product & Technical Support

What are Pluralsight Perks + Benefits

Pluralsight Benefits Overview

LIVE YOUR BEST LIFE
In and out of the office

UNLIMITED PAID TIME OFF
Take time off when you need it. And we actually want you to use it.

SUMMER FRIDAYS
Enjoy five Fridays off during the summer months in your respective region.

PARENTAL LEAVE
Welcome your newest addition, whether by birth or placement, with 16 weeks of leave + 6 weeks of flex return.

WELLNESS
Stay on your A-game with standing desks and gym reimbursements.

MEDICAL COVERAGE
Comprehensive medical, dental and vision coverage with a few medical plan options to give you, your spouse or domestic partner and your children flexibility. Plans include mental health, infertility, bariatric, and acupuncture coverages.

TOTAL REWARDS
Feel appreciated with fair salary, bonus plans and 401k matching with immediate vesting.

OFFICE (AND HOME OFFICE) PERKS
Level-up office life with a snack wall, catered lunches and free massages, or for remote employees, make work from home work for you with our Remote Workspace Reimbursement program

TUITION REIMBURSEMENT
Learn something new and let us help you with the bill.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Women @ Pluralsight, seeColor, PRIDE @ Pluralsight
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Even when your office is your living room, it can be good to get away from it. All Gurus get four weeks paid time off, 10 sick days, and enough holidays to make a banker blush.
Paid volunteer time
Paid holidays
We offer all employees paid time off for all major holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Pluralsight reimburses up to $50 per month for health and fitness services and activities.
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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