Corporate Learning & Development Specialist
Who We Are
Astronauts needed for a mission.
At the risk of sounding immodest, SecureLink may be the coolest company you've never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the company to a higher orbit.
SecureLink is the leading platform for secure, remote support of enterprise software. Our customers are top-tier names in healthcare, gaming, government, retail, legal and other highly-regulated industries.
SecureLink's world headquarters in West Austin is called the Hill Country Space Ship - a great facility we believe you would be proud to call your workplace. https://www.securelink.com/about/tourthespaceship/
What You'll Do
The Corporate L&D Specialist manages corporate wide learning initiatives. A major objective of this role is to manage and lead the assessment, design and delivery of training programs across the organization. Additionally, this role is responsible for development, facilitation, and coordination of cross-company training programs and new hire orientations. Also provides continuous improvement of learning opportunities across the organization to ensure the maximum effectiveness of the company's efforts. This role is critical to the organization as it promotes the development of our most important asset, our people. All training is delivered onsite at our Austin HQ. Day-to-day responsibilities include:
- Assess the current learning needs of our teams, build strategies based on information gathered, and execute on those strategies
- Manage the design, delivery, and continuous improvement of functional training programs as well as on-going learning opportunities across the organization, in support of the organization's needs
- Work with the leadership team and other internal key stakeholders in analyzing the performance of the workforce so that additional training can be prescribed and developed
- Facilitate learning related to our technology, total suite of product offerings, and information about our clients and the industry
- Lead SecureLink's Learning Task Force which meets to organize learning initiatives, drive adoption of learning & development opportunities, and deliver monthly learning "themes" and Knowledge Sharing Sessions, internally and affectionately known as "Know Some Shit" sessions
- Direct specific training needs assessments to support the design, development, and delivery of improvements to the corporate training programs
- Contact and schedule internal and external lecturers and vendors for specialized training
- Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of the training program
What You'll Need
- Bachelor's degree in Learning and Development, Adult Education or related field
- 2-4 years of professional training experience
- Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design and development, and training technologies
- Strong interpersonal, relationship management, coaching, and customer service skills
- Comfortable with ambiguity and shifting priorities, and capable of delivering value with minimal supervision
- Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills
- Highly computer literate with in-depth knowledge of MS office and web-based systems
- Preferred Experience:
- Experience working in a high-growth, continuously evolving environment
- Systems Administration experience in ADP Workforce Now, Litmos, and LinkedIn Learning
- CPLP credentials
Why Choose Us
SecureLink doesn't just Have Fun Creating Value Over the Long Run (HFCV/LR) for our customers and shareholders, we Have Fun Creating Value in the lives and careers of our employees. Benefits and perks include:
- Health: Medical, dental and vision insurance - SecureLink foots the whole bill for employees and subsidizes dependent coverage at 75%!
- Wellness: SecureLink kicks cash into your HSA, $2,500 for those with individual coverage and $5,000 for those with family coverage. Employees are provided with a standing desk, healthy snacks, and have free access to an onsite gym.
- Retirement: SecureLink contributes 3% of your annual base salary to a 401k.
- Time off: Employees receive unlimited PTO, including time to volunteer. Additionally, we offer 10 paid company holidays.
- Perks: Our onsite kitchen provides employees with healthy options for breakfast & lunch every day. We kick back $100 per month towards cell phone reimbursement.
- Workspace: Casual dress code for our employees, and you will see many people around wearing jeans, and yes – even t-shirts and the occasional pair of flip-flops.
What Else?
Happy and successful SecureLink employees embrace the company's mission to have fun creating value over the long run. Great employees have three attributes that make them "slinky". These are 1) excellence at their position, 2) eagerness to grow and improve and 3) a true sense of responsibility to meaningfully contribute to the company, customers, and culture.
If you are just looking for another job, this is not the place for you. We like to laugh and be around happy, smart, interesting, self-motivated and "slinky" people. Slackers, grumps, and pessimists need not apply.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.