Director of People Operations

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Luxury Presence is a rapidly growing Bessemer-backed SaaS startup that enables real estate agents to manage their online presence. We are moving fast to build the next generation SaaS platform in the rapidly growing PropTech industry. We’re looking to bring on a Director of People Operations to help us build a world-class performance culture where top performers thrive. It’s a role that will require an analytical skill-set that will be used to strategically guide processes through testing, project management, and measurement. 


Do you care deeply about producing great work that can have a positive impact on others’ careers? Do you enjoy creating detailed project plans and processes? Are you a talented mediator who thrives when working with people to solve problems? If you’re looking to take on more responsibility by joining one of the fastest growing SaaS startups in the country, we’d love to speak with you. 


Team: People Operations

Reports to: Head of People

Title: Director of People Operations

Location: Remote

Compensation: 155-185k 

Benefits: Stock Options, Flex PTO, Health/Vision/Dental


Is this you?


You’re gifted at:

-Creating communication plans for policies that empower our employees to do the best work of their lives

-The details and thrive managing the data around our employee journey 

-Having difficult conversations including mediation, spot-coaching, and conflict resolution

-Managing up, down and across. You practice extreme ownership and don’t hesitate to get it done

-Project management; gathering data and insights from stakeholders and leveraging it to create actionable, detailed plans while being able to measure effectiveness and iterate seamlessly



You have:

-5-8 years of HR experience at a high growth tech company where you have been a part of and/or responsible for operating in multiple states and countries

-4+ years with leadership responsibilities (managing people/leading initiatives)

-A self-directed interest in developing your craft to better serve your company and its employees

-Developed total compensation strategies that have proven to engage and retain top performers 

-Experience making DEI an integral component of a performance based tech company, we believe diversity leads to better outcomes for our employees and customers

-Partnered with leads to develop L&D strategy that makes employees more effective and leaves them better positioned for growth opportunities



You command:

-Leveraging HRIS software to increase data accuracy, work efficiency and effectiveness 

-Working within a culture that creates a safe space for people to do the best work of their lives

-Assessing risk and prioritizing what’s most important, you focus more on proactive long-tail strategy and execution than reactively solving problems

-Grit – with this pace of scale, you’ll be challenged to leave your comfort zone, that should excite you


Your opportunities for impact:

-Ensuring LP scales with sound policies that enhance our employees’ experience

-Working with leadership to further our performance culture, leading to outsized outcomes and growth for our top performers

-Reducing risk for the business, improving our bottom-line and increasing our outcomes

-Building a company that can positively impact the trajectory of our employees’ careers, we want LP to stand out on our resumes and open doors for our employees

-Reconstructing our employee journey, in a remote culture this give us the best chance to train and retain top talent

-Developing strong feedback loops including performance reviews, skip level meetings and employee surveys and deliver the right insights to change makers.



Who we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

 

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 5000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.

 

The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors. 

 

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th. 

 

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • KubernetesFrameworks
    • Node.jsFrameworks
    • TerraformFrameworks
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

Location

Located in the heart of downtown Austin & known for its lively and vibrant atmosphere, the neighborhood is home to a diverse range of businesses, including tech startups, music venues, restaurants & bars. The vibe in the area is generally fast-paced & energetic, with a mix of professionals.

An Insider's view of Luxury Presence

How does your team reward individual success?

The most competitive compensation plan, we have a new clients slack channel congratulating reps on all sales and sets. We also do team meetings and send kudos to reps that had solid performance that day, for the week or for the month. We finally recognize growth and improvement even if the rep is not the top dog!

Rebecca

Sales Manager

What makes someone successful on your team?

To be successful in a sales role at Luxury Presence, you need to have drive to be successful and strive for excellence, not mediocracy. In order for that to happen, you need to be coachable, adaptable to change, solution-oriented, and bring a strong work-ethic. If a team member can bring those traits to the table consistently, success will follow.

Joe

Director of Sales

What is your vision for the company?

Our vision is to create the world’s most compelling real estate tech company by helping real estate entrepreneurs build their dream business and deliver their highest value to consumers.

This vision is authentic to who we are as a company. I’m convinced that we are the best team to deliver on it.

Malte

CEO

What are Luxury Presence Perks + Benefits

Luxury Presence Benefits Overview

Luxury Presence offers a Flex PTO plan, Hybrid Remote/Office workforce in Austin, Health/Vision/Dental, 401k, stocked pantry, and team and company retreats.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Team workouts
Running club and free yoga classes across the street from the office.
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We offer 8 weeks paid and 4 weeks unpaid for parental leave for primary and secondary caregivers.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development Benefits
Lunch and learns
Promote from within

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