Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, and Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

As the Director of Director of Strategic Sourcing/Talent Attraction at Medallia, you will be leading the team responsible for developing and driving our talent brand, talent attraction and sourcing with the goal of enabling proactive, globally “ready now”, diverse and quality focused talent pools. This instrumental member of the Talent Acquisition Leadership team is responsible for designing, building and deploying a global and geographically dispersed team of Sourcing Recruiters. This is truly the opportunity of a lifetime to help us industrialize the hiring engine to fuel Medallia’s growth. This is a specialized skillset. If you have a history and demonstrated experience of developing innovative sourcing/talent attraction strategies and programs that enables hiring the highest quality, diverse talent- this is the right role for you!

Job Responsibilities

Responsible for optimizing all talent branding platforms, channels and opportunities

Responsible for all outbound sourcing strategies

Design, plan and execute innovative talent strategies

Set metrics and operationalize global “ready now” pools of qualified, diverse talent for technical and non-technical roles

Conduct a job segmentation approach to apply strategies against repeating and niche skills

Operationalize a pipeline recruiting strategy within our ATS

Apply predictive analytics and Total Addressable Market data to help influence location and talent pool/hiring strategy

Partner with Talent Acquisition Leaders, internal stakeholders and recruiters across multiple geographies, to advise on sourcing strategies, expectations and drive high quality hiring funnel conversions and outcomes

Leverage all partnerships and opportunities to expand our Talent Brand and ensure we are positioned as THE employer of choice to our talent market

Build, enable and lead a global team driving operational rigor, speed and a data driven methodology and mindset

Familiar with slating and hiring rules; builds diversity into the normal operating procedures and drives diversity sourcing and hiring outcomes

Basic Qualifications:

10+ years of experience in Talent Acquisition

6+ years as the leader of a global Sourcing/Talent Attraction team

Bachelor’s Degree

Preferred Qualifications: 

10+ years leading global Sourcing/Talent Attraction teams

Proven experience in operationalizing innovative, strategic sourcing strategies

Data Driven mindset and methodology

Experienced, inclusive people leadership and development experience

Knowledgeable about global hiring compliance, rules and regulations

Strong collaboration skills

Subject Matter Expert/Published on sourcing, market intelligence trends, and best in class talent brand strategies

Deep understanding of alternative talent pool attraction strategies (i.e., Gig, Contract, Return to Work, Apprentices, Remote)

At Medallia, we don’t just accept difference—we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.

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