Employee Experience Lead

| Austin | Remote
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We are seeking an energetic Employee Experience Lead to drive employee experience programming from onboarding to offboarding. This individual will partner cross-functional with the People Leadership team, People Business Partners, and team members to create and implement engaging initiatives related to performance, recognition, learning and development, DEI, onboarding, and our transition to a hybrid workforce.

Responsibilities:

  • Work cross-functionally to develop effective programming for all team members, ensuring they have a strong understanding and connection to Favor’s mission, vision and culture starting day one.
  • Plan, craft, and implement innovative and equitable team member experiences that positively impact team member engagement, performance, recognition, and retention.
  • Create and coordinate learning and development opportunities and track completion, feedback, and cadence of such programs.
  • Measure and evaluate team member engagement through surveys and focus groups while making recommendations for improvements based on the data and identified trends.
  • Continuously guide, coach, and direct leaders to ensure a consistent understanding of expectations in supporting their team members and experience across department lines for all team members.
  • Consistently seek to improve offerings, resources, and programs based on learned insights and organizational engagement strategies.
  • Guide a team of Specialists to execute on Employee Experience initiatives.

Skills & Qualifications:

  • A related degree or comparable formal training, certification, or work experience (Bachelor's degree preferred)
  • 3-5 years supporting people related programming
  • Working knowledge of HR best practices and employee engagement strategies
  • Exceptional project and program management skills

Ideal Candidate:

  • Seek to champion Favor’s culture by creating engaging and inclusive programs and experience for all team members
  • Ability to manage and lead multiple projects simultaneously
  • Excellent written and verbal communication skills
  • Data driven with a desire to champion a team member centric culture

At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • RedshiftDatabases

Location

Our HQ, the Eastside Tech Hub, is located in the heart of East Austin with close proximity to downtown and easy access to I-35.

An Insider's view of Favor

How would you describe the company’s work-life balance?

Favor truly talks the talk and walks the walk when it comes to prioritizing team members’ personal lives, mental health, and work-life balance. Especially with all of the challenges that last year brought, Favor created even more opportunities for team members to relax, recharge, and focus on mental health and overall wellness.

Amanda Going

Account Executive, Sales

How has your career grown since starting at the company?

Even after all these years, it’s amazing to know that career growth is really not just a bullet point at Favor, but an actual focus where steps for professional and personal development are provided from day one. I’ve only seen Favor’s dedication to career growth grow since the day I joined the team.

Arielle LaGuette

Sr. Manager, Sales

How do you empower your team to be more creative?

Open communication and continuous collaboration amongst team members are critical components to unlocking creativity and driving success. At Favor we value everyone’s input and perspective and know that our diversity and desire to constantly test, learn and improve helps us deliver our most impactful and creative work.

Matt Schmertz

Director, Integrated Marketing

What are Favor Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
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