Employee Experience Operational Planner

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  • Our Company

    Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

    We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

     

    The Opportunity  

    Adobe is making significant changes to its Headcount planning process including the creation of an exciting new role within the Technology & Data Operations team – the Employee Experience Operational Planner. This role will provide ample opportunity to help operationalize and improve our new processes. You will work in close collaboration with Finance, various Business Units as well multiple COE’s within our Employee Experience organization and act as a facilitator within a newly created framework that we are seeking to continuously improve. 

     

    What you'll Do  

    • Partner with the Business Units, Finance and the Employee Experience (EX) COE's to facilitate our Headcount planning processes and data driven decision making. 

    • Champion continuous process improvement and cultivate positive relationships with key partners. 

    • Perform data quality audits between our Finance and HCM systems to ensure high data quality and perform root cause analysis on any data gaps. 

    • Respond to customer request cases within ServiceNow. 

     

    What you need to succeed  

    • 3+ years' experience of working in a data-focused role e.g., as a Business Analyst or Systems Analyst 

    • Good attention to detail, process orientation and high work standards in support of accurate and optimized support delivery. 

    • Excellent listening and communication skills with the ability to clearly comprehend incoming requests and translate them for our technical and non-technical partners. 

    • Demonstrated mindset towards solving problems the right way through analyzing and fixing root causes of problems. 

    • Familiarity with the Workday HCM application is a plus. 

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Location

Situated in a beautiful, park-like setting and serving as the premier spot for shopping and dining, The Domain area offers the best of both worlds.

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