Employee Relations Specialist

| Austin
Arrive Logistics is looking for an employee relations guru to join our People Operations team! This is an essential role on our strong team and plays an integral role at Arrive Logistics as the company continues to grow. As our Employee Relations Specialist, you will collaborate with Arrive management to promote positive manager-employee relationships and build culture, both within teams & across the company. Our ideal candidate has tactful interpersonal skills, a knack for successful conflict resolution, and a passion for creating meaningful employee experiences. If you’ve exhibited these qualities in previous roles and want to join an organization where your skill set is valued, this could be the right opportunity for you!

In this role, you will:

  • Proactively build relationships with Arrive’s management - you are their resource for all employee relations matters!
  • Advocate a positive employee experience and leverage your internal relationships to proactively create culture-building opportunities across the organization.
  • Respond to basic employee relations questions; and handle employee relations investigations with appropriate oversight.
  • Execute disciplinary actions, including performance plans, employee warnings, and terminations.
  • Escalate complex employee relations issues & disciplinary actions to People Ops management as needed.
  • Investigate employee relations concerns, including complaints of discrimination, harassment, retaliation and other work-related issues; recommend appropriate resolution of complaints and monitor results.
  • Conduct exit interviews for terminated employees.
  • Maintain & provide the People Ops and appropriate department heads with exit interview feedback, and work to identity turnover trends.
  • Complete standard separation agreements as requested.
  • Maintain and complete all FMLA, Medical Leave and ADA employee requests.
  • Collaborate with People Ops to review EEO complaints and other work-related issues and case documentation. 
  • Research and maintain employment & compliance updates. 
  • Support internal projects as needed, with an emphasis on building & maintaining the culture at Arrive.
  • Report to our People Operations Manager and collaborate with the entire People Ops team.
  • Hustle! We are a lean team, so be prepared to contribute to additional People Ops initiatives as needed
  • .

The ideal candidate is/has:

  • Bachelor’s Degree in a relevant field of study.
  • 2+ years in a Generalist or Employee Relations role with demonstrated ER experience.
  • HR certificate preferred, but not required.
  • Superior written and verbal communication skills.
  • Proven ability to work both independently and collaboratively.
  • Detail oriented - nothing gets by you!
  • Ability to focus on a single project from start to finish.
  • Strong desire to specialize in the employee relations sector of human resources.
  • Ability to conduct themselves with a high level of discretion.
  • Respect for confidentiality and personal tact - this is a MUST!
  • Hustle that is unrivaled and a passion for your work that can’t be matched. 

Why Arrive?

  • Make an immediate impact on a lean People Operations team.
  • Collaborate alongside leaders across the entire business.
  • Work in the booming city of Austin TX!
  • Earn a competitive base salary.
  • Take advantage of excellent benefits, including health, dental, vision, and life coverage.
  • Invest in your future with our matching 401K program.
  • Leave the suit and tie at home; our dress code is casual!
  • Eat for free on Fridays…lunch is on Arrive.
  • Sweat it out with our local gym discounts.
  • Recharge your batteries at our fully stocked caffeine bar.
  • Soothe aches and pains with our monthly in-office massages.

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Location

Our brand new HQ is located at the MetCenter, a business park in Central Austin that is minutes from downtown Austin & the airport.

An Insider's view of Arrive Logistics

What’s the vibe like in the office?

The vibe is a mix of relaxed and high intensity... Relaxed in a sense that its very easy to talk to anyone in the company (including leadership) and everyone is approachable. High intensity in the way that everyone is striving for the same goals and the work is exciting, challenging, and high impact.

Gary

Associate Product Manager

How do you collaborate with other teams in the company?

We take a very hands on approach to collaboration. Arrive is made up of very knowledgeable people that are passionate about the company and what we do. Our best collaboration happens when we all get in a room to brainstorm, share ideas, and challenge each other until we come up with the best solution.

Tyler

Principle Product Manager

What makes someone successful on your team?

The easy answer is to deliver a valuable yet efficient Product to the business and it's stakeholders. However, within our team dynamic, I believe someone's success is seen when they correctly assess the business' problem(s), deliberate on a possible solution(s) to address that problem, and execute the plan to fix it.

Rob

Product Coach

How do you empower your team to be more creative?

Hire talented people and then take a step back and let them do what they do best. I encourage my employees to aim high and embrace the company vision. Failure happens, but I'm there to remind them that falling short is the price of aiming high - This is almost always a price worth paying. My job is to provide mentorship and celebrate innovation!

Marc

VP of Software Engineering

How has your career grown since starting at the company?

Since starting at the company a year and a half ago, I moved from a mid-level role to a managerial role. Arrive recognizes your achievements and also takes into consideration your career aspirations. Managers work with you to help you develop the skill-set needed to take you to the next level in your career and challenge you to reach your goals.

Heather

Product Manager

What are Arrive Logistics Perks + Benefits

Arrive Logistics Benefits Overview

At Arrive, your ambitious goals will be appreciated in an environment that provides the training, mentoring, and tools to succeed. You will be empowered to create your career and experience the success that comes with solving problems, building relationships, and boldly growing business. Oh, and you'll have some fun too.

Culture
Volunteer in local community
Arrive supports community outreach opportunities throughout the year. Most recently, we supported a canned food drive for the Central Texas Food Bank!
Partners with Nonprofits
Arrive supports nonprofit opportunities throughout the year. Most recently, we participated in an Angel Tree to provide holiday cheer children & adults with disabilities through Easterseals.
Friends outside of work
Eat lunch together
Intracompany committees
Arrive currently has a party planning committee that takes ownership of our semi-annual company-wide events. We are always looking for leaders to start committees of their own!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Arrive's leadership is comprised of individuals with diverse backgrounds, experiences, and ideas. Our Chief People Officer is focused on the constant creation and improvement of our D&I initiatives.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy covers up to 90% of out of pocket expenses.
Wellness Programs
Onsite Gym
Team workouts
We are looking forward to Wellness Month in January! Over the course of the month, we will have fitness professionals on-site to educate our employees on how to set themselves up for a healthy 2020!
Retirement & Stock Options Benefits
401(K)
You will be eligible to make 401K contributions the quarter following 60 days of employment with Arrive.
401(K) Matching
Arrive begins matching 50% of your 401K contributions up to $4,000 at the beginning of the quarter following one year of employment.
Performance Bonus
Arrive awards annual performance-based bonuses for certain roles. Additionally, Arrive uses an internal rewards & recognition tool where earned points can be redeemed for gift cards, cash and perks!
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Open House events, Holiday Parties, and other Arrive sponsored events are all family-friendly!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Arrive receive between 7 and 15 days per year of accrued paid time off based on experience and tenure. People Managers and employees with 49+ months of tenure are awarded unlimited PTO.
Paid Holidays
Paid Sick Days
Arrive employees receive 5 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Departments across Arrive Logistics offer various opportunities for outings throughout the year.
Free Daily Meals
Employees get free lunches every Friday from different vendors around Austin!
Stocked Kitchen
We provide a variety of soft drinks, sports drinks & sparkling water at no cost. If you are looking for a caffeine fix, we have an on-site cafe where you can order specialty espresso & coffee drinks.
Some Meals Provided
Employees get free lunch every Friday!
Happy Hours
Parking
We offer free on-site parking at our Austin Headquarters.
Recreational Clubs
Relocation Assistance
For candidates re-locating from out-of-state, we offer $1,000 relocation reimbursement. For candidates re-locating from in-state, we offer $500 relocation reimbursement.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Arrive Logistics offers a variety of professional development opportunities like online courses, networking events, and conference attendance.
Lunch and learns
Departments at Arrive Logistics hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program.
Time allotted for learning
Customized development tracks
Paid industry certifications
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