Head of Diversity and Inclusion at W2O Group

| Austin
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About Diversity and Inclusion at W2O: A Healthier Place for All

W2O is passionate about making the world a healthier place through marketing and communication for everyone – the clients we serve, the communities we support, and the people who drive the work we do every day.

The Position
The Head of W2O Diversity and Inclusion (D&I) develops, leads, and implements strategic objectives that enables all of our workforce to perform their best work. This leader will drive critical focus areas for the company in ensuring an inclusive people experience. This includes evolving our strategies for engaging a diverse and inclusive workforce, strengthening the sense of belonging and community, and ultimately making a positive difference through diverse ideas with and for the clients we serve around the globe.
This position leads the W2O D&I steering committee and employee resource groups (ERGs) and works in concert with other areas within the W2O infrastructure, including HR, recruiting and retention as well as among senior leaders advancing W2O’s diversity and inclusion efforts. This position will also connect with and represent W2O in various external stakeholder forums. 

All W2O employees are working remote for the rest of 2020; once the offices re-open, this position can be in the New York City, Chicago, Austin, Boston, or Philadelphia office.  


  • Define, design and measure our diversity & inclusion strategy to fulfill our mission. Key areas of strategic focus include:
    • Workforce: Creating an inclusive environment that allows all of our people to grow and thrive, advancing the thinkers and leaders of tomorrow
    • Workplace: Facilitating understanding, overcoming biases and bringing different voices and perspectives to the table for holistic programming and breakthrough thinking
    • Marketplace: Support and facilitate the development and sharing of best practices / tools to help our clients build a more inclusive culture and workforce
  • Plan, develop, and direct strategic and operational efforts to help the company more effectively recruit, develop, engage, and retain our diverse workforce and increase the organization’s ability to support an environment where all people feel included and comfortable being themselves, thereby leading to a stronger sense of belonging/community and ultimately greater innovation and inclusion of our key stakeholders in the important work we do.
  • Act as a consultant and advisor with deep D&I expertise to executive level and senior leaders in the organization as well as HR and collaborate effectively with colleagues across an array of operational functions.
  • Work across HR and Talent Acquisition to integrate and embed D&I in people and talent programs and practices.
  • Establish multi-level sponsorship and mentorship programs across our long hallway (US and globally) including:
    • Growing a diverse college network engagement and collaboration (special emphasis on diversity programs)
    • Curation of insights, best practices across our network and industry partners (e.g., Gender Parity Collaborative members, ColorComm, Ad Color)
    • Ongoing participation in HBA collaborative, other HBA events
    • Creation and activation of a global MC agency network
    • Ongoing counsel to business development, client service teams
  • Raise the capability of the entire HR function to further diversity and inclusion efforts; responsible for the design and implementation of a diversity and inclusion learning capability.
  • Work in concert with key internal infrastructure leaders to build a strong internal and external reputation as a great place to work for all and cultivates a strong external network of appropriate D&I relationships.
  • Responsible for the W2O employee resource groups, leveraging their passion and interest in furthering the company’s commitment to diversity, inclusion, and belonging.
  • Leverage data to inspire action and drive outcomes across the organization; ensure preparation of diversity metrics/measurements on a regular frequency and communicates progress against plans that reinforce accountability throughout the organization.
  • Advancing company visibility and thought leadership: Curation of content that highlights company’s involvement and engagement at industry events, other storytelling activities; serve as a leading voice; supporter of company perspectives, IP on D&I (e.g., Gender and Diversity Relevance Report evolution, pay equity etc.).
  • Responsible for budget management of the D&I function as well as the ERG budgets.


  • 15+ years of experience in business and possesses capabilities in related field of expertise.
  • Bachelor’s degree in relevant field or equivalent years of experience.
  • 8+ years of effective leadership and management experience.
  • In-depth knowledge of and experience with core diversity and inclusion concepts and practices as well as strong capability in organizational change.
  • Track record of fostering, driving, and implementing innovative ideas with broad impact.
  • Demonstrated strategic partnering skills and ability to work across functions and communities to develop ideas and deliver outcomes.
  • Demonstrated leadership and management capabilities, helping develop team members and fostering a positive and inclusive experience for the team.

Core Desired Outcomes

  • Empowered leadership position that’s viewed as a critical function within the agency (how it’s perceived).
  • Meaning engagement of head of diversity in key company culture, recruiting and strategic client initiatives/business development programs.
  • Meaningful and measurable organizational and culture change.
    • Training, action from the top down; behavioral, cultural metrics embedded in performance evaluations
  • Infusion of D&I in client programming, strategy and POVs (how D&I becomes the fabric of the organization).
  • Thriving ERG community and programming (how D&I comes to life within the organization).
  • Meaningful uptick in D&I recruiting – focus on interns and FTE candidates (how we deliver on evolving our company demographic).
  • Sustained presence at D&I/industry related events; sustained visibility and thought leadership (how we show up in the world)

W2O Group offers a comprehensive benefit program and perks, including unlimited and flexible PTO, expanded paid leave for new parents and the Your 4th Trimester™ program that helps new parents transition back to work, and a five-week sabbatical program.  Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans.  Learn more about our great benefits and perks at: http://www.w2ogroup.com/

W2O Group is an Equal Opportunity Employer. We foster an environment that embraces diversity. We are stronger with a wider range of opinions, strengths, and backgrounds to achieve our goals.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • HiveDatabases
    • PostgreSQLDatabases


We're located in East Austin, an area flourishing with new, unique businesses. We're neighbors with dozens of restaurants, food trucks and bars.

An Insider's view of W2O Group

What’s the vibe like in the office?

With Covid 19, W2O has fully embraced the work from home culture. We connect with each other daily, but most importantly we are treated as professionals, and we are all given the freedom to do our best work. If anything, this drives all of us. Empowered is not just a buzz word here at W2O, it's how we are all treated and it's who we are!



How does the company support your career growth?

One of our core values at W2O is "Make it Happen." This has been true to our culture since Day 1. W2O has a wonderfully entrepreneurial spirit - especially in Austin. As employees, we are always encouraged to chart our own path to better the business and ourselves. There's no template for career growth here. Just passion, grit and a good attitude!


Senior Account Director

How do your team's ideas influence the company's direction?

The technology team at W2O drives digital transformation for our customers, as our business evolves from a traditional professional services firm into a technology provider. This puts the team in the enviable position of being able to strongly guide the direction of the organization toward a new frontier in our industry.


Chief Technology Officer

What are W2O Group Perks + Benefits

W2O Group Benefits Overview

W2O has some of the best benefits in the industry - comprehensive and complete!

Volunteer in local community
W2O encourages giving back and supports employees in all our offices.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
W2O provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
There is an Annual Performance Bonus, paid out in March
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
W2O provides employees with a flexible work schedule that includes the ability to work from Home when needed.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Eligible employees get 30 days of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
$200 per year provided for Staff Employees to spend on a Healthy product or activity.
Professional Development Benefits
Job Training & Conferences
W2O offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
W2O hosts lunch and learn meetings.
Cross functional training encouraged
Promote from within
Mentorship program
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