ThousandEyes (part of Cisco)
We provide an exceptional end to end digital experience for our clients.
Austin, TX
Hybrid

HR Business Partner

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About ThousandEyes

ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world's largest and fastest growing brands, including Comcast, eBay, HP, 120+ of the Global 2000, 75+ of the F500, 20 of the top 25 SaaS providers, 6 of the top 7 US banks, 4 of the top 5 UK banks, and 5 of the top 10 companies on the 2018 Forbes Cloud 100 list.

About the Role

We are looking for an experienced Senior HR Business Partner to drive cross-functional People Operations programs and act as a business partner for our Sales, Customer Success and Professional Services teams. A successful candidate thrives in a fast-paced and challenging environment, has a passion for building and refining processes and practices, is an expert in influencing and mentoring others and able to build strong relationships with leaders and employees. We need an HR thought leader who can balance the need to be a Strategic business partner along with a roll up your sleeves attitude. 

Responsibilities

  • Provide hands-on and strategic input, insight, and advice with respect to employee relations, coaching/counseling, career development, and conflict management. 
  • Understand ThousandEyes business strategies and external business competition, conditions and trends to effectively offer thought leadership regarding organizational and people-related strategy and execution.
  • Partner in diagnosing and enhancing organizational effectiveness and employee engagement and satisfaction.
  • Partner with leadership to drive talent initiatives within their teams that help them meet their business objectives.
  • Promote a culture of feedback and open communication.

Requirements

  • 8+ years of HR experience in a fast paced environment; previous experience in high-growth and startups preferred.
  • Strong emotional intelligence, interpersonal, communication and presentation skills and the ability to build relationships at all levels of the organization, using a proactive and collaborative approach. 
  • Good analytical, problem solving and decision-making skills. 
  • Good planning, time management, prioritization, and organizational skills are critical. Able to meet multiple deadlines and challenging priorities within restricted timeframes.
  • HR Acumen - Working knowledge of people management skills. Familiar with the end to end HR functions including staffing, total rewards, learning & development. Understanding of industry best practices related to HRBP areas of expertise as well as knowledge of related regulatory environment.
  • Partnering and Influence - Present solutions in ways that are heard, understood and supported. Add insight that positively influences senior management decision-making. Communicate with clarity, conviction and confidence across regions/cultures, including upward when necessary.
  • Personal Credibility - Consistently offer quality advice, counsel and insight. Create trust and mutual respect.
  • Experience partnering with remote leadership / workforce.
  • 10-25% travel depending on candidate’s location.
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What are ThousandEyes (part of Cisco) Perks + Benefits

Culture
Volunteer in local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations. We give every employee time off to volunteer in their local community.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Day off for your birthday
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
5 Cisco implemented days off a year "Day For Me"
Financial & Retirement
401(K)
401(K) matching
Employees can contribute up to IRS limits and Cisco matches their contributions dollar-for-dollar, up to 4.5 percent of eligible pay
Employee stock purchase plan
Employees who work more than 20 hours per week can purchase up to 10% of your Eligible Earnings, with an annual limitation of 25K.
Performance bonus
Charitable contribution matching
Donation match up to 25K to most non-profit organizations
Child Care & Parental Leave Benefits
Childcare benefits
Offered onsite at select Cisco locations
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
4 weeks of PTO per year
Paid volunteer time
10 days of paid volunteer time off per year
Paid holidays
Paid sick days
Company-wide vacation
Annual Cisco shut down where the entire company takes time off around the Holidays/New Year.
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Excellent medical, dental, vision, and life insurance. Generous ESPP, 401k match, hybrid work options, gym discounts, mental wellbeing, financial wellness, and other amazing programs. Catered breakfast and lunch with allergy-friendly options (when we are in the office)!

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