HR Business Partner

| Austin
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About ThousandEyes

ThousandEyes empowers enterprises to see, understand and improve digital experiences for their customers and employees. The ThousandEyes cloud platform offers unmatched vantage points throughout the global Internet and cloud providers, delivering immediate visibility into the digital experience for every user, application, website or service, over any network. ThousandEyes is central to the global operations of the world's largest and fastest growing brands, including Comcast, eBay, HP, 120+ of the Global 2000, 75+ of the F500, 20 of the top 25 SaaS providers, 6 of the top 7 US banks, 4 of the top 5 UK banks, and 5 of the top 10 companies on the 2018 Forbes Cloud 100 list.

About the Role

We are looking for an experienced Senior HR Business Partner to drive cross-functional People Operations programs and act as a business partner for our Sales, Customer Success and Professional Services teams. A successful candidate thrives in a fast-paced and challenging environment, has a passion for building and refining processes and practices, is an expert in influencing and mentoring others and able to build strong relationships with leaders and employees. We need an HR thought leader who can balance the need to be a Strategic business partner along with a roll up your sleeves attitude. 

Responsibilities

  • Provide hands-on and strategic input, insight, and advice with respect to employee relations, coaching/counseling, career development, and conflict management. 
  • Understand ThousandEyes business strategies and external business competition, conditions and trends to effectively offer thought leadership regarding organizational and people-related strategy and execution.
  • Partner in diagnosing and enhancing organizational effectiveness and employee engagement and satisfaction.
  • Partner with leadership to drive talent initiatives within their teams that help them meet their business objectives.
  • Promote a culture of feedback and open communication.

Requirements

  • 8+ years of HR experience in a fast paced environment; previous experience in high-growth and startups preferred.
  • Strong emotional intelligence, interpersonal, communication and presentation skills and the ability to build relationships at all levels of the organization, using a proactive and collaborative approach. 
  • Good analytical, problem solving and decision-making skills. 
  • Good planning, time management, prioritization, and organizational skills are critical. Able to meet multiple deadlines and challenging priorities within restricted timeframes.
  • HR Acumen - Working knowledge of people management skills. Familiar with the end to end HR functions including staffing, total rewards, learning & development. Understanding of industry best practices related to HRBP areas of expertise as well as knowledge of related regulatory environment.
  • Partnering and Influence - Present solutions in ways that are heard, understood and supported. Add insight that positively influences senior management decision-making. Communicate with clarity, conviction and confidence across regions/cultures, including upward when necessary.
  • Personal Credibility - Consistently offer quality advice, counsel and insight. Create trust and mutual respect.
  • Experience partnering with remote leadership / workforce.
  • 10-25% travel depending on candidate’s location.
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Technology we use

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Location

ThousandEyes is in the heart of Austin. Located downtown, we are next to great coffee shops, restaurants, and entertainment.

An Insider's view of ThousandEyes

What are some social events your company does?

At ThousandEyes we celebrate our employees each month with many different events that have ranged from birthday celebrations to a Halloween costume contest and a field day at Zilker Park. Our goal is to create an environment where we are celebrating our entire team!

Christie

Office Manager

How do you collaborate with other teams in the company?

With a globally distributed workforce, and a growing number of teams and functions that support our goals, collaboration and communication is such an important part of our culture and how we work. We invest the time and energy to bring our global workforce together in person at a few different junctures throughout the year.

Ryanne

Sales Optimization Director

How does the company support your career growth?

ThousandEyes supports my career growth as the business consistently grows year over year. As the business continues to scale and the inside sales team expands, there are new opportunities to add value with roles that weren't previously available in the past.

Mario

Account Manager

How would you describe the company’s work-life balance?

I believe ThousandEyes overall culture drives a positive work/life balance. Wellness is a DNA principle of ours, and it is truly taken to heart in all sense of the word. Top down, taking time away from work to spend quality time with family and/or doing what you love is encouraged and celebrated.

Doug

Account Management Director

What are ThousandEyes Perks + Benefits

Culture
Volunteer in local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations.
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Stock Options and 401K. Medical, dental, vision and life insurance. Gym subsidy and commuter benefits. Catered breakfast and lunch with allergy friendly options!

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