Who You Are:  

Working for Restore is a unique opportunity, which is why we’re always on the lookout for individuals who stand out from the crowd. Here are some important qualities each team member needs in order to thrive at Restore.

• Passion matters - It’s our mission to help people feel better, overcome obstacles, and do more of the things they love. Do you share this passion? 
• Forward-thinking - Our health and wellness services employ a “think outside the box” approach. You’ll get to learn the tech behind what we do as well as the health benefits and potential risks involved. Ready for the challenge?
• The customer is always comfortable - Each Restore client is part of our wellness community. We need customer service gurus who are inviting, motivated, and eager to educate. Is this you? 
• Empathy goes a long way - Many of our customers suffer from chronic illnesses, pain, and other debilitating conditions. Lending an empathetic ear and being understanding of their needs is something our team embraces. Wanna make a difference? 
• A good work/fun balance - Restore is technically a retail environment, but we don’t have a retail vibe. We want our clients to have fun during their visit, which means our team members should have fun too. Sound good?

If you answered yes to these questions, Restore wants to meet you! 

Opportunity:

Restore has an exciting opportunity for a Human Resources Generalist to join its team in its Austin, Texas headquarters. The Human Resources Operations team at Restore is dedicated to building a nationally recognized employee experience through innovative processes, competitive benefits and a focus on overall wellbeing of our employees. This role is a critical part of the operations team and will focus on onboarding employees across the US at our Headquarters and corporate retail locations and providing support to employees, team members and hiring managers. This role will report to the Director of Human Resources. 

KEY RESPONSIBILITIES

• Respond to and address inquiries and issues from employees, franchise owners, supervisors and vendors via JIRA Service Management ticketing system. 
• Process onboarding for new hires across the organization both in person and remotely. 
• Manage troubleshooting and resolution of issues within our HRIS system, Proliant. 
• Partner with Benefits & Compensation Manager to ensure new hires are informed and enrolled in benefits properly. 
• Update and maintain the Human Resources Confluence page. 
• Address administrative tasks related to hiring, promotions, disciplinary notices and talent management. 
• Assist with the proper maintenance of performance management, employee training and the HRIS system. 
• Research and keep a pulse on state and federal employment law changes or amendments. 
• Update and maintain employee records, personnel files and other sensitive information. 
• Manage compliance data within all corporate locations across the United States; FMLA posters, sick leave, fair work week and other labor law posting requirements. 
• Assist with processing H1-B visas and greencards. 

QUALIFICATIONS

• Bachelor’s Degree in human resources, business administration or relevant field 
• At least two years of experience as an HR generalist or relevant human resources experience
• Familiarity with HRIS platforms, Proliant preferred 
• Familiarity with Applicant Tracking Systems, CareerPlug preferred
• Excellent communication and organizational skills
• Knowledge of local and federal labor laws
• Ability to handle confidential information 
• Experience using JIRA Service Management preferred
• Experience using Atlassian Confluence preferred
• A true team player with the willingness to go the extra mile. 
• A high level of attention to detail 

COMPENSATION & BENEFITS:

• Competitive salary
• Insurance Benefits
• 401k with up to 4% match
• Flexible Fitness Reimbursement
• Employee Assist Program
• Flexible work schedule
• Access to complementary services
• Vacation days
• Access to complementary and discounted in-store services 

Who We Are: 

Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.