HRIS Operations Specialist
Assists with the day-to-day operation of assigned system(s), including but not limited to tier 1 and 2 support, data entry & corrections, and auditing. Provides customer support through the sharing of information and data. Serves as end-users’ representative on technology issues.
Responsibilities:
- Provides customer service and problem resolution for Team Member and Regional TMS groups
- Assists with the day-to-day operation of assigned system(s), including but not limited to tier 1 and 2 support, data entry and corrections
- Processes Team Member information and assists in maintaining accurate records in the company’s HRIS system
- Performs Workday data entry, research, and reporting, including analyzing, comparing, and combining data from multiple sources
- Assists in developing new processes as needed, including updating and creating documentation
- Provides operational support to payroll team with benefit and payroll processing issues
- Assists with special projects and various duties as needed
- Communicates clearly and effectively
- Understands the importance of and demonstrates good verbal, listening, and writing skills in network of business relationships
- Strong analytical skills with ability to synthesize and effectively articulate data
- Effective interpersonal skills including written and verbal communication skills
- Possesses ability to multi-task, prioritize, and meet deadlines
- Thorough knowledge of MS Excel, Word and PowerPoint
Requirements:
- In a typical workday, 90% of time will be spent sitting, 5% of time will be spent standing and 5% of time will be spent walking. Position requires use of hands for fine manipulation
- At least 1-3 years of relevant benefits experience
- 1+ years of experience working with Workday staffing processes
- Exceptional critical thinking/conflict resolution skills
- Ability to quickly react and adapt to changing priorities
- Good facilitation and analytical skills
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.