Q2
As passionate about our people as we are about our mission!
Austin, TX
Hybrid

Talent Management Specialist

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If you are looking for a critical, strategic role driving talent management initiatives for a fast-growing company in the Fintech space, Q2 has a great opportunity for you! 

As a member of the People & Community Development team, the Talent Management Specialist will have the responsibility to ready our Q2 population for new skills and experiences aligning with the company’s strategic goals and will help the company position our employees for growth by identifying skills as they exist now as well as any existing gaps.

This position will require direct contact with our most senior leadership team and strong connections within the People organization. He/she will manage global talent management efforts, resulting in data-driven measurements of events, programs and actions in order to iterate and improve results on an ongoing basis. Understanding our company’s strategy and aligning our talent management goals to that strategy are keys to success here. Acting as the talent management strategic advisor will include providing an independent, strategic view on growth, organizational design, team effectiveness programs and succession planning.

As part of Q2’s People organization, the People & Community Development team is instrumental in the future success of our 1700+ employees across the globe. We need your energy, enthusiasm, talent and drive to deliver in spite of obstacles to strengthen our people, our company and the communities in which we serve.

RESPONSIBILITIES:

  • Continue the transformation of our performance management programs. This includes but is not limited to goal setting, tri-mester feedback/coaching conversations, continuous feedback approach, critical role, and critical talent identification, and succession planning

  • Assess employees’ skills and knowledge base to help identify training needs and gaps within the current workforce. Design approaches to address needs, including collaboration across the L&D function to utilize all resources required to meet most urgent needs. Manage a project roadmap with the development of curricula, launch of tools and programs to support the development needs aligned with our strategic initiatives. Leverage use of innovative learning approaches, including micro-learning and mobile learning to increase understanding and adoption of learning concepts

  • Support the continued development of a global approach to career management, providing employees with options and choice to continue to grow their skills and careers

  • Partner closely with the L&D specialists to ensure training is maximized and curriculum roadmaps align to motivate and engage employees improving, expanding their skills

  • Manage and measure work through identification of objectives/goals and business outcomes, clear measurement models and closed loop feedback process driving continuous improvement.

  • Serve as a talent solutions consultant and partner closely with leaders and HR business partners to offer relevant, viable development solutions to address business needs. In partnership with the HRBPs and business leaders, facilitate a focused approach on identifying and retaining top talent with a cadence of quarterly refresh rate

  • Ensure that organization-wide talent management and PM initiatives are focused and aligned on improving operational and program efficiencies and effectiveness

  • Partner with HRIS and Talent Analytics to collect, coordinate and aggregate data for talent pools, results and changes. Translate data into insights through data analysis in order to create and drive action plans at appropriate levels

  • Partner closely with other key roles in the People organization to ensure leadership selections are consistent, equitable and effective

  • Develop an assessment strategy for different types of assessments needed across the employee life cycle. Work to align compensation to our talent strategy and philosophy

  • Design & deliver presentations and training to build and coach effective teams through team-building activities, development activities and learning skills

  • Support employee engagement by being a leader in assessing, reporting on and responding to feedback which will improve engagement as needed

  • Develop and implement an overall strategic workforce planning roadmap that aligns industry best practices with current talent position, partnering closely with HRIS to configure new WD Talent Management tool and leading the design of its utilization across HR and the business to achieve desired results

  • Manage executive coaching consultants to support the growth of senior leaders

  • Proactively drive talent strategy planning for multi-year forecasts. Serve as trusted advisor and subject matter expert for workforce planning activities throughout the organization. Continuously assess existing workforce plans to ensure practical business alignment

  • Lead and facilitate workforce planning initiatives that may include: critical role/capability identification, environmental scanning, gap analysis, risk analysis and action planning

KNOWLEDGE AND SKILLS:

  • Bachelor’s degree in organizational development, human resources, education, instructional design, or a related field or equivalent experience

  • 8+ years project and program design experience in several of the following areas: learning and development, talent management, organizational design, workforce planning, HR Business Partner roles

  • Experience working in a fast-paced environment

  • Deadline focused, organized and able to prioritize multiple projects

  • Deep understanding of adult learning theory, design and delivery; as well as experience in all those areas

  • Expert presentation and training facilitation skills, both in-person and virtual

  • Excellent verbal and written communication skills

  • Exceptional consulting, negotiation and coaching skills for all levels within the organization; as well as demonstrated successful experience at multiple levels of an organization

  • Must be proactively curious - investigate best practices, trends and innovations; use the knowledge to help shape our annual plan and priorities. Understands impact of emerging learning trends and their implications for and its customers

  • Proven problem solving and decision-making abilities, as well as strong analytical and critical thinking skills

  • Ability to work independently with solutions-focused approach; demonstrated personal drive and sense of urgency, pushing self and others for results; “hands on” approach and an independent thinker with strong organizational skills, customer focus and orientation.

  • Strong business acumen and knowledge of MS Office Suite, navigation of HCM systems, ability to leverage technology to deliver results critical for success

  • Global experience strongly preferred

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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What are Q2 Perks + Benefits

Q2 Benefits Overview

At Q2, we are as passionate about our people, as we are about our mission!
Q2 invests in our employee's success by providing robust employee health and wellness benefits.

Some Benefit Highlights include:
* Lifestyle Spending Accounts (For Gym, Babysitter, DogSitter etc.)
* Family Planning Benefits (Including Adoption Support)
* Parental Leave Benefit: New parents can enjoy 12 weeks of paid leave.
* Flexible Time Off
* HSA Matching Program
* 401K Matching Program
* Career Development Programs
* Active ERG Teams, Communities and Education
* Q2 Community and Philanthropy Programs
* Our You Earned it! Employee Rewards & Recognition Program:
These are points given between any employee recognizing great work or collaboration. The points are redeemed for products, or converted into cash donations for various charities of choice,. They can also be donated to our employee compassion fund. (See below)
* Q2 Employee Compassion Fund - Our employees donate to this fund, which is established for Q2 employees who may need short term assistance.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Want to know more about our authentic culture and work environment?
Check us out at: https://www.q2.com/culture and explore jobs today.
We'd love you to join our super hero "Circle of Awesomeness" and be part of #Q2Peeps today!

Q2 hosts various employee recognition events, philanthropic activities and our communities events, as part of our mission to build stronger more diverse communities:
* Dodgeball for Charity! (We raised $102K- last year!)
* Q2 Spark (Part of our mission to support our communities, and the communities of our customers!)
* Q2 Philanthropy Fund! We have partnered with Austin Community Foundation to make it easier and more accessible for non-profit organizations to apply for grants from Q2, as part of our community support mission.
(Check out the Q2 Stadium Dreamstarter Program!)
* Annual Employee Appreciation Day!
* Our Annual Circle of Awesomeness Celebration (A full day's celebration of employee recognition for outstanding achievements!)

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