Learning & Development Team Lead

| Austin
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Overview

We’re looking for an experienced Team Lead for our Learning & Development team at Khoros. In this role, you will design and facilitate learning programs for the organization.  You will support the organization in the coordination of robust offerings of initiatives and programs that support the development of our employees into highly impactful and effective contributors and leaders.

 

At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony, and Visa.

 

Responsibilities

Role Responsibilities

 

  • Oversees the administration of our Learning Management System and implement, manage, and modify software utilization based on changing business requirements
  • Identify targeted learning solutions that support business and people strategy
  • Lead the design and facilitation of high-quality, effective learning in various delivery formats i.e., eLearning, online-based, and instructor-led learning
  • Create training outlines and determine the best instructional methods, for learning, knowledge retention, and performance
  • Serve as lead trainer and facilitator, applying advanced knowledge and expertise to complex programming
  • Ability to organize, coordinate, and project manage
  • Expert facilitator with strong communication skills in small, large, and virtual settings
  • Ability to consult and collaborate with individuals and departments on complex training issues
  • Develop training assets, including but not limited to handbooks, multimedia visual aids, computer tutorials, and reference works
  • Stay abreast of the new trends and tools in team member development
  • Champion a culture of learning, performance, inclusion, and enablement across the team
  • Perform miscellaneous job-related duties as assigned

 

Qualifications

Requirements

  • Bachelor’s degree in Business, Human Resources, Communications, Education, or Organization Development, or a related field from an accredited college or university; or equivalent professional experience (Master’s degree preferred)
  • Experience creating and delivering development programs and courses in multiple modalities, including high-touch, face-to-face, self-paced online, and live-online using a variety of technologies
  • Minimum of 5 years of professional experience in corporate learning and development, or in a similar field
  • Professional experience leading L&D or HR-related teams in a midsize or large company at a global scale 
  • Project management skills with a focus on detailed execution

 

Preferred Requirements

  • Experience utilizing diverse learning management tools and training applications
  • Problem-solving and analytical mindset, interested in process improvement
  • Expert proficiency using Excel, Word, PowerPoint and the ability to learn new software programs quickly
  • Comfort in public speaking to small- and medium-sized groups (in-person & virtually)
  • Team player with the ability to build productive working relationships and collaborate cross-functionally

 

This role is budgeted in the $90 - 110K OTE range. Salary will ultimately be based on a candidate’s experience and external market factors.

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Location

Khoros’ headquarters is in Northwest Austin. As a flex-first company, we offer our employees the flexibility to work remotely, in-office, or a combination of the two.

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