ESO is seeking a LMS Administrator who is passionate about learning technology to lead the implementation and ongoing administration of our Learning Management System (LMS) used by our employees and customers. This is a collaborative role where you’ll partner with our Product, People, Sales and Marketing teams to design, develop and administer the company’s learning management system as a new means for us to deliver on-demand learning and education. Reporting to the Senior Director of Implementation &Training you will be part of our Training & Implementation team based in our Austin, Texas office.

What You’ll Be Doing - the day to day

· Lead implementation of and then be responsible for ongoing configuration, administration, maintenance, updating and documentation of ESO’s LMS application and environment

· Partner with stakeholders to establish policies, processes, and procedures related to maintenance, update, upgrade, integration, and development of the LMS application and environment

· Collaborate with stakeholders to assess project requirements, create project plans, manage expectations, and apply team standards and corporate brand to LMS environment

· Collaborate with subject matter experts, product owners and product managers to develop and modify instructional material

· Oversee usage of the LMS for data inputs, reporting, user participation, and customization of course content

· Design, document and train staff on LMS workflows and processes

· Research and recommend improvements to learning technology, tools and resources

· Other duties as assigned

Who You Are - the essentials  

· Minimum of 3 years’ experience administering a corporate Learning Management System

· Proficient in the design and implementation of training within an LMS, SCORM and xAPI standards knowledge

· Demonstrated ability to create systems and process that support the effective management of the LMS

· Strong attention to detail, accountability, and ownership

· Organized with an ability to manage multiple deadlines and projects simultaneously

· Excellent problem solving and troubleshooting skills

· Collaborative and effective communicator

Who You Are - the desirables (It’s a plus if you have): 

· Experience in administering a LMS that supports both internal and external audiences

· Experience with Docebo Learning Management System

· Familiarity with Adobe Creative Suite, Camtasia, Captivate, HTML, Articulate Storyline, and Office 365

· Experience with LMS implementation

Benefits & Perks

ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment you this includes:

- Competitive health plans (medical, dental, & vision insurance)

- PTO (starting at 20 days) & 12 company holidays

- 401(k) with company match

- Telemedicine service provided by ESO

- Savings accounts (FSA, HSA, DCA)

- Employee Assistance Program (EAP)

- Annual health and wellness and education reimbursements

- Peace of mind benefits such as life insurance, disability insurance, and worksite benefits

- Paid parental leave, new child program, & flexible parental return-to-work options

- Casual office environments and unlimited office snacks and drinks

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our six US offices and our Belfast, Northern Ireland office. 

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. 

All offers are contingent upon a successful background check. 

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.