About Care.com 

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

What Your Days Will Be Like: 

We're looking for an experienced Human Resources Manager with a background in working in fast-paced environments, employee relations, HR operations, and continuous improvement, to join our team. 

What You'll Be Working On: 

• Manage and oversee team members within the HR department
• Develop a detailed understanding of the business – departments, jobs, structure, processes
• Proactively assess needs for HR services and develop strategies to meet those needs
• Address all employee relations issues and other immediate issues to minimize risk
• Promote positive team member relations and communication by counseling team members and facilitating conflict resolution between team members
• Annually review and make recommendations for improvement of the organization's policies, procedures, and practices on personnel matters
• Maintain knowledge of industry trends and employment legislation
• Ensure compliance with federal, state, and local legislation pertaining to all personnel matters
• Communicate changes in the organization's personnel policies and procedures and ensure that proper compliance is followed
• Consult with legal counsel as appropriate, or as directed by the executive management team, on personnel matters
• Recommend, evaluate, and participate in staff development for the organization
• Support the maintenance of the Human Resource Information System (Workday)

What You'll Need to Succeed: 

• Comprehensive and advanced level of knowledge of HR best practices, HR laws, company policies and procedures, benefits, and HR operations
• Great management capabilities and the ability to proactively drive operational improvements through changes in processes, procedures, and organizational design
• The ability to execute on complex HR activities, as described above

Specialized Knowledge, Skills, & Abilities:

• 7+ years of progressively more responsible positions in HR
• Excellent communication, listening, and interpersonal skills
• The knowledge and ability to serve as a Subject Matter Expert ("go-to resource") for all team members regarding HR-related issues
• Strong analytic capabilities (i.e. the ability to gather and analyze data and propose solutions)
• Strong operational background and understanding of KPIs (Key Performance Indicators) and operational efficiencies/improvements
• Comprehensive knowledge of HR principles, techniques, and procedures, as well as strategies to assess and resolve HR issues.
• Extensive knowledge of HR/personnel practices and principles is required, as is knowledge of applicable labor, pay, benefits, and health and safety laws
• The ability to handle and maintain a high level of confidentiality and common sense regarding sensitive employee information is essential
• Applicable HR-related statutes and regulations, such as the ADA, ADEA, COBRA, FMLA, FLSA, HIPAA, OSHA, and Title VII of the Civil Rights Act of 1964

Knowledge, Skills & Abilities:

• Positive attitude/growth mindset!
• Problem-solving skills
• People management skills
• Time management skills
• Motivated/self-starter
• Strong work ethic
• Organization skills
• Attention to detail
• Strong communication/interpersonal skills
• Microsoft Office skills (e.g., Excel, Word, PowerPoint, and Outlook)

**Care.com supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care.com recognizes the power of a diverse workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds.** 

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Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).