Manager, People Administration at BigCommerce

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

The Manager, People Administration leads the People Administration team based in Austin. In addition to management responsibilities, this is a strategic and hands-on role that will provide leadership to drive key strategic initiatives. Reporting to the Senior Director of People Operations & Talent Acquisition, the Manager, People Administration will play a key role in evolving People Administration in regards to compliance and governance.

What You’ll Do:

Manager responsibilities:

  • Manage the People Administration team including onboarding and offboarding of all employees and non-employees, leaves of absence, immigration, mobility programs, vendor management, records management, data management and benefits.
  • Effectively lead and manage People Administration team in regards to performance, establishing priorities, career growth and day-to-day operational duties.
  • Partner with other People Managers, as needed, to ensure strong collaboration
  • Foster a spirit of teamwork and collaboration amongst the People Operations team that allows for healthy debate, creative thinking, and team cohesion.

Project Manager responsibilities:

  • Lead and project management of People Administration transformation and optimization initiatives.
  • Partner with leadership to assess, design, optimize, and deliver People Administration solutions needed to optimize records management, data management, and vendor management.
  • Develop project plans, optimization models, process mapping, change management plans and measure success
  • Be a Change Agent to effectively develop communication plans, assess impacts, create communications, and embrace stakeholder feedback
  • Effectively collaborate with key project stakeholders, end users, People Technology peers, HRBPs, Talent Acquisition and the business as needed.
  • Create executive summary reviews of initiative progress and updates
  • Maintain positive relationships with managers and employees to promote our culture of open communication.

Who you are:

  • 5+ years’ experience in Human Resources, preferably in HR Operations within the high-tech space, 3+ years’ supervisory experience.
  • A well-rounded HR skill-set: knowledge of fundamental HR practices across HR policies, HCM data management, employee records management, vendor management, case management, and onboarding/offboarding practices.
  • Extensive full life cycle project management experience including people, technology and process.
  • Change agent mindset to effectively develop communication plans, assess impacts, create communications, and embrace stakeholder feedback
  • Capability to apply discretion and sound judgment in managing complex processes, decisions and handling sensitive information.
  • Strong influencing skills leveraging business acumen, expertise and data.
  • Strong Powerpoint, Excel, Visio or Google Slides, Sheets, and Lucid Charts.
  • Ability to work within compressed timeframes and embrace the sense of urgency, innovation and resourcefulness required in a fast-paced company
  • Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions.
  • Can accomplish results and desired outcomes through formal and informal corporate structures.

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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