People Operations Manager

| Austin
Based in the Bohemian Cowboy capital of the world, Austin, Texas, Literati is a new kind of bookseller. Our mission is simple: to make parents and children love reading together by building a community that sparkles with life, curiosity, and imagination. We have more investors than employees, so if you’re a team player, an expert with a beginner’s mind, a rainmaker, or have a hint of alchemy up your sleeve, then we definitely want to talk with you!
Literati is looking for a proactive self-starter who navigates ambiguity to champion and nurture our culture, values, and mission as our team and business scales. 

What You'll Do...

  • Effectively partner with business unit leaders to manage employee relations and provide guidance on complex employment matters
  • Responsible for people data reporting and records management, administer the Company’s HRIS platform (currently Gusto)
  • Work with the internal recruiting team to optimize our recruiting operations
  • Manage onboarding, offboarding, benefits planning and administration
  • Compliance and policy management
  • Office management (e.g., facilities and event planning)

Who You Are...

  • You’re up to date on compliance changes and industry best practices
  • The well-being of our team is one of your top priorities and you continually monitor employee sentiment, spotting issues before they become problems and proactively suggesting ways to help everyone reach their full potential
  • You are process-oriented, metrics-driven and have uncanny attention to detail
  • Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust building behaviors in all dealings is essential and required

What You Need...

  • You’re a People Operations professional with at least five years of experience, preferably at a high-growth company
  • You have hands on expertise with payroll processing, benefits administration, HRIS, employee relations, terminations, compliance and policy creation in a high growth atmosphere

Literati is dedicated to cultivating and preserving a culture of inclusion and connectedness. We believe in the power of literature as a transformative form of technology that helps us see, and reflect upon, our common humanity. A great workplace should do the same—see, reflect, and celebrate the experiences, knowledge, innovation, self-expression, and talent of a diverse array of people. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, neurological and physical ability, sexual orientation, and beliefs.

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Technology we use

  • Engineering
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases

Location

The Literati office is in the heart of Bouldin Creek. Close to SoCo and S Lamar with a myriad of food, bars, and accessible to public transportation

An Insider's view of Literati

How would you describe the company’s work-life balance?

You do the work, so you deserve the rest. Your individual work-life balance will vary based on the team that you work with, but in Customer Support, our associates can expect to regularly have a 40-hour work week and be paid time-and-a-half for extra hours worked. We also have regularly scheduled work-from-home hours!

Ashley Horton

Sr Customer Support Manager

How do you collaborate with other teams in the company?

We pride ourselves on being a small team in order to stay nimble, so collaboration across teams is as easy as turning around and chatting with colleagues a few desks away. We’ll break out for working sessions as we dig into specific projects, gathering feedback from key stakeholders in order to set a roadmap in motion.

Mike Tully

Sr Software Engineer

What makes someone successful on your team?

Humility, grit, courage, and dedication (on a cellular level) to building the world’s most beloved literary brand. Expertise in one’s craft is critical, but an expert with a beginner’s mind is far more likely to innovate in unprecedented ways. As stewards of the book object, our team’s success rests in our ability to sow empathy at every turn.

Kelly Carroll

Co-Founder/Creative Director

What unique initiatives do you have that encourage innovation?

One thing I love from my time at Google was "20% time" which allows people to spend up to one day a week working on a passion project that doesn't necessarily tie into the roadmap. Just eliminating all process and approval is a critical first step. Innovation looks absurd out the gate.

Jess Ewing

CEO

What’s the vibe like in the office?

The office space is for makers who answered the call to adventure. We thrive at the intersection of artisan-crafted daydreams and cutting-edge tech. You’ll see people that are laser-focused on driving progress to OKRs. We think for ourselves, understand how our strategies impact others, and never settle for less than world-class brand experiences!

Vanessa Castañeda

Manager of Partnerships

What are Literati Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
Company Equity
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
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