About Us:

Cart.com is an ecommerce software, services, and brand holding company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands (and a few of our own) move faster, grow more quickly, and deliver on their promises more completely.

We are looking for a meticulous People Operations Specialist to support the operations of the People team that service Cart.com’s people and Cart.com’s success as a company. Cart.com is growing quickly, and we are looking for someone who can grow with us.

This newly created role will be responsible for the People Operations day-to-day duties that drive the implementation of solutions and strategies that ensure results and make an impact. This person will primarily support the execution of our People Operations roadmap that will result in automation, standardization, and centralization of HR processes and systems. We are looking for someone who can wear many hats – payroll administrator and analyst, HR systems and compliance specialist, and reporting guru – and knows what hat to put on before having to be asked to do it.

You know you will be successful in this role if you find joy in helping others and your north star is customer service. You like to connect with other people and figure out how you can improve the process to make their lives easier. You are thorough, but quick on your feet, and you can multitask like no one else. 

Responsibilities:

• In partnership with the wider People team, execute and iterate on the People Operations roadmap that will result in automation, standardization, and centralization of HR processes and systems. 




• Payroll: 
• Perform payroll duties and address employee questions/concerns relative to pay. 
• Review and verify timesheets to ensure compliance with company policies and employment laws. 
• Manage administration of payroll tax accounts, filings, and new account openings




• Administration:
• Support M&A efforts including the integration of newly acquired companies into company systems and processes.
• Work with our PEO to maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. 
• Produce and analyze employee data reports
• Maintain the integrity and confidentiality of human resource records, forms, files, and policies. 




• Employee Experience 
• Assist employees with general People Operations questions and ensuring exceptional customer service. 
• Support employee onboarding and off-boarding coordination. 
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law. 

Experience:

• 2+ years of progressing HR experience in a dynamic, fast-paced, rapidly growing environment.
• Strong business acumen and HR experience with ability to partner and collaborate with HR colleagues, functional specialists and internal clients.
• Experience using a variety of HR and business technology – e.g. HRIS, ATS, Payroll systems, Time and Attendance systems, Slack, Office 365 
• Payroll and compliance experience. 
• Functional knowledge of Texas employment laws and compliance
• Ability to maintain strict confidentiality, establish trust and credibility and act with complete integrity; aptitude and proven ability to resolve conflicts creatively and collaboratively.
• Ability to thrive in a fast-paced environment and work through ambiguity 
• Highly detail-oriented and organized. 
• Solid time-management, prioritization, written and verbal communication skills.
• Ability to work well independently AND collaboratively as part of an interdisciplinary team. 

Bonus Points:

• Bachelor's in Human Resources, Business, or related field. 
• Experience with PEO’s such as Insperity. 
• Working knowledge of laws in multiple US states, ideally California 
• Experience in a People Operations role in the tech industry, ideally having observed M&A integrations 
• Experience working in a rapidly-scaling startup 
• You have helped scale a People function from the ground up in a small-medium-sized company (i.e. 15-100 employees). 

OUR CORE VALUES:

These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:

WE ARE OBSESSED WITH BRANDS

We live for brands and are fanatical about their success.

WE THINK BEYOND THE BOX

We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

WE DON'T GIVE UP

No one expected this to be easy. We are resilient— we dig in and keep going.

WE SPEAK UP

Every person here has an obligation to question norms, voice concerns, and offer their perspective.

WE WORK TOGETHER

We work with integrity and respect, ask for help, and extend the same help to others.

WE ARE HUMAN

Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

Cart.com is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

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