Talent Acquisition Partner, Digital Contact Center

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Overview
At Khoros, our passion is to help the world's best brands create customers for life. We build products we're proud of, and we're passionate about customer success. As part of the Vista Equity family, you'll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.
Khoros is now seeking a mid-level Talent Acquisition Partner specializing in Sales Recruitment to help us discover and enable the next generation of Sales Talent at Khoros. You will play a pivotal role in building strong teams within a dynamic culture and growing organization. You will join a Recruiting team that's passionate and committed to providing an exceptional candidate experience - applying strategic, innovative recruitment strategies designed to deliver a world-class organization.
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Keywords: Sales, Go-to-market, GTM, Talent Acquisition, Digital Contact Center, DCC
Responsibilities
Own the recruiting process:

  • Manage the full-cycle recruiting process, becoming a trusted advisor for prospective employees
  • Source candidates from direct targeting, social networking, and employee referrals
  • Research and implement the best way/tools to identify and attract top sales talent
  • Attend events, job fairs and meet-ups to increase employer brand awareness + generate additional leads


Build strong partnerships with hiring managers:

  • Offer insight, best practices and interview preparation to both sales candidates and hiring managers
  • Communicate effectively with internal stakeholders to ensure alignment on the specifications of each role and the requirements of each interview process
  • Develop strong relationships with hiring managers to understand hiring plans, establish priorities, and build effective recruiting strategies


Support initiatives in building a world class Talent Acquisition function:

  • Collaborate within the global Talent Acquisition and Talent team in building world class processes and initiatives such as candidate experience and employer brand
  • Provide impressive candidate experience through timely communication and feedback, interviewer preparation, and an effective interview frame
  • Ensure the highest level of data integrity within existing ATS, Workday, and other tools


Qualifications

  • Bachelor's degree or equivalent experience
  • 2+ years experience in a sales recruiting role at high-growth companies, ideally in the enterprise software industry
  • SaaS corporate sales recruiting experience a plus
  • Demonstrated experience with full-cycle recruiting for sales positions at all levels including but not limited to Enterprise Account Executives, Customer Account Executives, Sales/Business Development Reps, Sales Solutions Engineers, and senior management
  • Ability to manage multiple searches and deliver high volume recruiting results in a fast-paced, demanding environment all while providing excellent candidate experiences
  • In-depth direct sourcing expertise utilizing a range of creative methods and sources
  • A data-driven mindset and ability to maintain operational excellence
  • Partner with sales leaders to develop, prioritize, and deliver on comprehensive workforce plans and hiring strategies
  • Exceptional interpersonal communication skills including the ability to build relationships and influence outcomes
  • Strong attention to detail and the ability to deliver professional-level communications, reports, and presentation materials
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Location

Khoros’ headquarters is in Northwest Austin. As a flex-first company, we offer our employees the flexibility to work remotely, in-office, or a combination of the two.

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