Talent Acquisition Partner at Khoros (Remote)

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Overview
Khoros' Talent Team is growing! We are currently adding 2 new recruiters to help us discover and enable the next generation of Talent at Khoros. In this role you will play a pivotal role in building strong teams within a dynamic culture and growing organization. You will join a Recruiting team that's passionate and committed to providing exceptional candidate experiences - applying strategic, innovative recruitment strategies designed to deliver a world-class organization.
The 2 recruiters we are seeking will focus in different areas:
- One will have experience recruiting for Go-To-Market/Sales with a focus in digital contact centers
- One will have experience recruiting business professionals across a variety of departments/positions
Consistently recognized as a Top Place to Work, Khoros enables some of the world's best brands to create customers for life through its industry-leading Online Community, Social Media Management and Messaging products. At Khoros, our passion is to help the world's best brands create customers for life. We build products we're proud of, and we're passionate about customer success. As part of the Vista Equity family, you'll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.
Some of our amazing benefits include:
  • Competitive pay
  • Annual merit and bonus plans
  • Training and coaching
  • Medical, vision, dental and life insurance
  • 401(k) with a company match
  • Paid time off to volunteer
  • Flexible time off and paid holidays
  • Flexible hours and remote work
  • Opportunities for advancement

This role is fully remote. Individuals can live in any US state.
Responsibilities
Own the full-cycle recruiting process:
  • Source candidates from direct targeting, social networking, and employee referrals
  • Research and implement the best way/tools to identify and attract top talent
  • Attend virtual events, job fairs and meet-ups to increase employer brand awareness + generate additional leads. We will revisit attending in-person events based on CDC guidelines.

Build strong partnerships with hiring managers:
  • Offer insight, best practices and interview preparation to both candidates and hiring managers
  • Partner with internal stakeholders on effective recruiting strategies, including job specifications and interview processes
  • Collaborate with managers to understand hiring plans, establish priorities, and build effective recruiting strategies
  • Become a trusted advisor to hiring managers

Support initiatives in building a world class Talent Acquisition function:
  • Collaborate within the global Talent Acquisition and Talent team in building world class processes and initiatives such as candidate experience and employer brand
  • Provide best-in-class candidate experiences through timely communication, feedback, and interviewer preparation
  • Ensure the highest level of data integrity within the ATS, Workday, and other tools

Qualifications
  • Bachelor's degree and 2+ years of relevant experience required. In lieu of a degree, an Associate Degree and 4+ years of relevant experience, or a High School Diploma and 6+ years of relevant experience will be considered.
  • Recruiting experience at high-growth companies, ideally in the enterprise software/SaaS industry is preferred.
  • Ability to manage multiple searches and deliver recruiting results in a fast-paced environment all while providing excellent candidate experiences
  • In-depth direct sourcing expertise utilizing a range of creative methods and sources
  • A data-driven mindset and ability to maintain operational excellence
  • Demonstrated ability to partner with leaders to develop, prioritize, and deliver on comprehensive workforce plans and hiring strategies
  • Exceptional interpersonal communication skills including the ability to build relationships and influence outcomes
  • Strong attention to detail and the ability to deliver professional-level communications, reports, and presentation material

The budget for these roles are:
  • GTM/Digital Contact Center Recruiter is up to $88k with a 10% Bonus.
  • Business Professionals Recruiter is up to $70k with a 10% Bonus.

** Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications. Your actual pay and bonus percentage will be based on your skills and experience.
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • KubernetesLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM
    • OutreachEmail
    • MarketoLead Gen

Location

Khoros’ headquarters is in Northwest Austin. For the safety of our employees and communities, we’re working remotely during COVID-19.

An Insider's view of Khoros

What does your typical day look like?

My day starts with a quick check of Slack for anything urgent. Daily meetings include selecting new vendors, working on implementations, supporting the business with projects, or having 1x1s. I try to block time for focused project work, daily walks, and lunch away from my desk. In between, I'll catch up on our social Slack channels!

Deb de Freitas

Director, Business Systems

How do your team's ideas influence the company's direction?

It’s our mission to internally plug Strategic Services into every team throughout Khoros. We’re super-users of the product, so we provide input and feedback. We interact with customers daily, so we convey what they’re asking for, and we want to facilitate collaboration to make an even stronger “One Khoros.”

Spike Jones

General Manager, Khoros Strategic Services

What are Khoros Perks + Benefits

Khoros Benefits Overview

Our employees are the heart of Khoros. We live better thanks to our competitive benefits package and employee-first culture. Employees can take care of themselves, their families, and also lead a healthy work-life balance. This includes working-from-home, office, or hybrid, volunteering for their communities, and competitive health & life insurance plans, in addition to wellness benefits and programs. Each Khoros office also features location-specific perks, such as commuter benefits, catered lunches, and recreational clubs. We recently earned a TrustRadius Tech Cares Award, highlighting our strong corporate social responsibility (CSR) efforts.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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