Talent Acquisition Specialist at BigCommerce

| Austin
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a 2021 "Best Place to Work" in Austin, is looking for a versatile Talent Acquisition Specialist who is enthusiastic about the world of recruiting, tech-savvy and an excellent communicator.  As a Talent Acquisition Specialist your responsibilities include posting jobs, doing initial screenings and promoting a positive candidate experience.  You’ll support other recruiters, hiring teams and candidates so the hiring process can run smoothly. Ultimately, you’ll help our company find and hire the most qualified people for our open roles.

What you'll do:

  • Identify and recruit top notch talent across multiple areas of our business, primarily focused on the end-to-end hiring process for contractors, internal applicants for in line roles and intern hires 
  • Effectively manage contracting staffing agencies to support payrolling and sourcing of contractors
  • Review, screen candidates and manage overall interview, selection and closing process
  • Ensure all screening, hiring and selection is done in accordance with employment laws and regulations
  • Support your Recruiting teammates during high volume and peak periods in the end-to-end hiring process for (sourcing, screening, closing) for multiple roles and teams
  • Meet all hiring goals by filling open positions in a timely manner; recruiting SLAs and KPIs are met
  • Maintain data quality and integrity in Greenhouse (applicant tracking system)
  • Complete timely hiring reports on updates and pipeline activities for open positions
  • Communicate effectively with stakeholders throughout the process, establish weekly meetings and set expectations to deliver a seamless recruiting experience 
  • Drive improvements with internal and contractor recruiting process, quality and efficiency
  • Exercise discretion and judgment in all recruiting matters, policies and compliance 
  • Always be mindful in prospecting for DEI applicants to increase DEI top of funnel
  • Partner and build relationships with your client groups to understand priorities, team goals, company culture, position profile, and other key success factors
  • Promote a positive candidate experience throughout the hiring process
  • Collaborate with your Talent Acquisition  teammates as well as your partners on our  People team (HRBPs, Compensation and People Services)

Who you are:

  • 2+  years of related experience working in a recruiting function, ideally for the technology industry either in house or within an agency; ; software, internet, or social media company preferred 
  • Previous experience using a Candidate Management and/or Applicant Tracking software tool (we use Greenhouse and Beamery) 
  • Computer proficiency and technical aptitude with the ability to utilize MS Office products, Excel-wizardry a plus
  • Knowledge of company policies, and federal and state laws regarding employment practices
  • Experience networking and building relationships with both internal and external clients to ensure goals are achieved
  • Strong analytical, quantitative, logic and reasoning skills
  • Self-motivated, open minded, and flexible to deal with occasional ambiguity
  • Ability to practice absolute discretion and to maintain as confidential all company, departmental and other proprietary and sensitive information
  • Ability to work productively in a fast-paced, team-oriented environment with a smile and a sense of humor
  • Strong interviewing skills, both in person and over the phone -- the ability to identify the very best talent from average talent 
  • Flexible. You can turn on a dime when priorities change or problems arise, and adapt your focus to where the team needs you most
  • Detail oriented.  Organized and able to balance multiple priorities throughout the day
  • Self starter.  Takes actions without being instructed to do so
  • A communicator.  Excellent written and verbal communication skills
  • Customer focused. You’re obsessed with providing the best experience for candidates and your internal hiring teams
  • Collaborative. You build good relationships with your teammates, hiring teams, and cross functional partners
Diversity, Equity & Inclusion at BigCommerce
 
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
 
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
 
Current BigCommerce Employees: Please use the internal job board to apply for openings
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Daily sync
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees parking in a garage on the property.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs to help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. Additionally, we use programs to support our learning culture including our Learning Through Sharing Program, Lightning Talks, Lunch and Learns, Book Clubs, and guest speakers. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work

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