Management Consulting has been the foundation of Point B’s employee-owned company for 25+ years. Our collaborative, forward looking leadership approach ensures our customers are on the right path to success.

Point B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience and operations excellence. Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We’ve helped global organizations of all stages and sizes achieve sustainable success by focusing on the humans at the center of change.

Point B has been consistently recognized as one of the best places to work by Fortune® magazine, The Wall Street Journal, Consulting® magazine, Vault.com® and many others.

Firmwide Operations at Point B delivers internal and external results through leadership, process, people, and technology while supporting employees in delivering their best for our customers. 

Our operations team includes roles focused on People & Culture, Executive Talent, Risk & Legal, Finance, Travel & Events, Communications & Change Management, IT & Facilities, and Marketing. Working across these disciplines we create the foundation from which Point Bers discover and grow their careers.

The Technical Program Manager (TPM) People/HR Systems leads and supports a People Team focused product portfolio and delivers solutions supporting Point B’s business strategy and objectives. 

WHAT YOU’LL GET TO DO: 

Define technical product vision and roadmap which supports Point B business strategy and goals 

Drive program objectives, define project plans, manage implementation activities, and develop processes, documentation and communications for program/process rollout and ongoing support. 

Work with business stakeholders to understand the business requirements and translate these requirements into technical/functional specifications. Discover the true requirements underlying feature requests. 

Work with IT administrators and developers to coordinate the technical development effort, track/drive the project, and manage the operational implementation process.

Drive a cadence to communicate new/updated program, policies, and processes to leaders, stakeholders, and cross functional organizations. 

Manage, prioritize and deliver multiple initiatives in partnership with cross-functional teams. 

Track and triage requests that require a response from the program team. Ensure requests are assigned to appropriate resources and tracked through completion. 

Working with system stakeholders, identify and evaluate business processes for improvement. Revise and create processes that enhance operational workflow and provide positive customer outcomes. 

Act as a key documentation stakeholder for the team.

WHAT WE OFFER: 

The opportunity to affect the learning approach for our firm's future 

The chance to impact the journey of our employees’ growth and development 

An environment that encourages you to identify new opportunities and the support to make it happen 

The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 

A comprehensive, flexible Total Rewards program that supports and recognizes each’s unique needs and contributions to the firm 

WHAT WE EXPECT YOU’VE ALREADY DONE:  

Bachelor’s degree in a technical or business discipline (sales or marketing preferred) or a related field, or equivalent work experience 

4+ years of Portfolio, Product or Program Management experience focusing on technical solutions 

4+ years of experience facilitating technical requirements 

4+ years direct experience with enterprise People/HR platforms, preferably Workday 

3+ years of experience with talent acquisition/recruiting compensation, and/or DEI platforms 

Demonstrated ability to work effectively with direct and matrixed teams, including internal, external and remote staff 

Outstanding problem-solving and critical thinking skills 

Strong oral and written communications skills 

Demonstrated ability to work in a fast-paced environment 

Functional expertise with People Systems including HR, Talent Acquisition, Compensation 

Experience with technical support of Diversity, Equity and Inclusion systems and requirements 

Used Jira or similar in an Agile environment to manage software configuration and development 

Business process analysis and modeling 

Deep understanding of SDLC, agile development principles and methodologies, and program management 

Excellent analysis and prioritization skills 

Ability to successfully manage multiple, concurrent projects that require ongoing coordination between multiple teams 

Ability to effectively communicate with and present to all levels of staff and leadership across the enterprise 

Ability to build lasting cross-functional partnerships and influence stakeholders across the organization to act 

THE KIND OF PEOPLE WE LOOK FOR: 

Innate problem solvers who want to grow in a flexible, collaborative culture Those who have a growth mindset regarding training, practice, and evolving their skills Versatile people who thrive on variety and challenge Successful in ambiguous environments Desire to and ability to learn Passion for Point B’s Mission, Vision, Values & Culture Gets it done brand and attitude Ability to work from home Flexibility to work after hours once a month for deployments or as needed 

Ability to work from home 

Ability to work non-standard work hours when necessary 

Ability to travel occasionally(1-2 times a year) 

COMPENSATION AND BENEFITS:

The estimated salary range for this role is $96,500 - $159,500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.

Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance.

YOUR OFFICE HOME BASE: 

Any Point B Office Location 

INTRIGUED TO LEARN MORE?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

WHAT MAKES POINT B DIFFERENT?

Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 

Employee Ownership – Giving you a voice in directing your career and building our firm 

Benefits – Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits including an option for 100% employer paid premium for medical, vision and dental coverage for employees, ownership shares through our ESOP, self-directed time off and more

Work-Life Balance – A unique culture that recognizes the importance of flexibility and collaboration. Our local and national model empowers you to choose the life you want

Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor

We are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability. You can read more about our commitment to diversity on our Careers Website.

Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at [email protected] or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

Legal Information for Job Seekers can be accessed on our Careers Website.