Training Specialist - Bilingual at Expedia Group
English + Spanish in both oral and written communication
Our ideal candidate will have 2-4 years' experience in a dynamic, technical environment. You will have strong instructional design skills for both classroom environments and eLearning. Proven ability of fair, consistent classroom management as well as empowering facilitation with adult learners. You possess a data driven mind that can invent effective solutions based on assessment analysis.
Design, develop and implement training curriculum. This includes practice exercises, knowledge checks, assessment and other elements designed to drive knowledge retention
Demonstrate instructional design skills to determine the optimal way to chunk, sequence, and structure content
Work closely with the entire Global Training Team to design and develop learning strategy
Coordinate with various subject matter experts, team members and key stakeholders throughout the design, development and implementation process
LMS administration to maintain, organize and distribute training curriculum
Review and revise course content based on student feedback and product updates
Assist in maintaining a global training curriculum
Coordinate and maintain training relationships with vendor (off-shore) site leadership
Required for this position:
Bachelor's degree required or an equivalent combination of education and training experience
2-4 years experience in a corporate training role
Bilingual in English and Spanish with excellent written and oral communication
Experience building curriculum for technical classroom environments. This includes creation of engaging learning activities and assessments that challenge learners beyond standard knowledge check
Extensive experience with MS Office, including; Powerpoint, Excel and Word
Ability to create actionable and measurable objectives
Proven ability to develop relationships with leadership and other departmental partners
Classroom management experience in an adult learning environment
Validated ability to work well independently in a fast-paced, rapidly changing environment.
Passion and integrity with a dedication to excel and deliver exceptional results
Have ability to possibly travel internationally if needed
Highly qualified candidates will also possess:
Experience building courses for call center environments
Experience producing eLearning materials in softwares such as Articulate360, Storyline, Camtasia, Captivate, etc.
Experience managing and navigating a LMS such as Saba
Understanding of working in an Agile organizational environment
If selected for an interview, be prepared to provide work samples and present training materials.
Relocation (Y/N): NExpedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.