VP, Diversity, Equity and Inclusion

| Austin
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BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast- growing, mid-market and enterprise businesses. We enable our customers to build intuitive and engaging online stores to support every stage of their growth.  

BigCommerce, the leading cloud commerce platform for fast-growing brands, is in search of a VP, Diversity, Equity & Inclusion to build and scale our global diversity, inclusion, and belonging strategy into every aspect of our company and culture. Key focuses will be on partnering to increase workforce diversity by aiding in effectively recruiting, developing and retaining our diverse workforce and designing programs to foster an inclusive workplace where everyone belongs. You will also be a consultant to the business on promoting diversity and inclusion through our customers, partners and local communities.

You will report directly to our CFO and collaborate with stakeholders across the company including the People Organization and C-suite leadership.

Top focus areas for 2020 include:  Mandatory unconscious bias/anti-racist/DEI training for all employees;  Training for managers including hiring, promotion, performance biases;  Dedicated D&I recruiting, including executive search and external partnerships to enhance POC recruiting (colleges/internships/programs);  External marketing for POC & other underrepresented minority groups to be showcased on the BigCommerce website and social

What You’ll Do:

  • Own and build upon our current DEI work, crafting a longer-term mission and formal framework from which to advance DEI, including strategic plan, standards, policies, and budget. Embed DEI into all people and business processes, ensuring global alignment with methods and techniques that foster equity, define inclusive excellence, and achieve a discrimination- and harassment-free work environment 
  • Evaluate DEI efforts by assessing the achievement of annual plan goals, identifying areas for improvement, and directing future progress; calculate the quantifiable benefit or return on investment DEI work
  • Identify implicit associations that lead to discrimination, inequality, and exclusion; present effective techniques to help managers and employees overcome stereotypes and biases
  • Collaborate with the People Organization on programs and initiatives to improve recruitment, development and retention of a high-performing diverse and inclusive workforce; and audit for compliance with external requirements
  • Partner with the People Organization to have a diverse talent attraction and recruitment strategy; including university and community engagement programs 
  • Serve as a key member of the executive leadership team; provide guidance and secure support from senior-level leaders in equity, diversity and inclusion efforts
  • Recommend and advocate for policies, management, and decision making at the board level to reflect inclusive leadership; ensure a pipeline of diverse board candidates
  • Build a diverse merchant and partner base and through inclusive marketing strategies, programs and promotions
  • Provide leadership to our ERGs and collaborate with internal allies in order to analyze & improve the organizational DEI climate 

Who You Are:

  • 15+ years of experience, with at least 5 years in a strategic or operational DEI position directly supporting C-Suite executives
  • Global mindset, understanding of diversity within various global cultures; knowledge of global diversity
  • Influencing & negotiation skills with an ability to drive alignment across executives and peers at all levels in an organization
  • Record of accomplishment of fostering, driving and implementing innovative ideas with broad impact
  • A strong project manager - you have a history of creating project plans, setting milestones, delegating tasks, and tracking progress
  • Goal oriented - you know how to measure the success of various DEI initiatives and will help keep the company accountable
  • Demonstrate expertise in using metrics to inform, influence and communicate a vision to a wide range of audiences
  • Show exceptional compassion, vulnerability and empathy when working with team members, employees at all levels and external stakeholders
  • Maintain attention to detail and quality, while working with a sense of urgency
  • External DEI certification strongly preferred

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


Current BigCommerce Employees: Please use the internal job board to apply for openings



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

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