Advocate Marketing Specialist Intern

| Austin

Want to see what it's like to join the Best Company to Work for in California and Texas? Ready to be challenged in new ways and collaborate with a passionate group of people who love to talk tech? Are you ready to ride a rocket ship? 
Here's YOUR
 chance to intern with LogicMonitor in the Spring 2018 (with internships starting June 2018). Being a rapidly growing software company, we are constantly innovating in order to deliver the highest quality of support and services to our customers. We take our customer obsession seriously because we are seriously customer-obsessed.

Did we mention that this is a paid internship? Not only will you be positioning yourself for your next career out of college, but you'll earn money to pay back your student loans, buy that new surfboard you've been eyeing, or even fund next semester's study abroad program!
Here's the impact that you will make:

Advocate marketing is proven to generate higher-quality sales leads, accelerate sales opportunities and improve brand recognition. Why? The Voice of the Customer will always be more powerful and more compelling than anything we create internally.

In this position, you will serve a pivotal role in the launch LogicMonitor's first-ever Customer Advocacy Program (a career-making opportunity). Comparing research in best practices against internal team KPIs, you will help to create program success metrics, articulate the plan that will achieve those metrics, and carry it out. Thanks to your input, we will understand what to expect from our Advocacy Program, how to motivate our Ambassadors, and how to identify and report on success metrics.

Here's what you can expect to learn:

This program sits at the intersection of all cross-functional teams: Marketing, Sales, Customer Success, and Product. Beyond a crash course introduction to key business tools like Marketo, Salesforce, and Influitive, you will become familiar with how to harness customer advocates, and motivate participation in customer referrals, reference calls, success stories & testimonials, online product reviews, survey responses and social sharing.

You will see how a program is built from the ground up, executed, and maintained. Learn how to work within a budget, report on key metrics that the C-Suite actually cares about.

Requirements:

  • Incredibly creative marketing and communication skills to engage audiences and build advocates

  • Analytical skills to determine marketing effectiveness and ROI of customer engagement efforts

  • Strategic thinker that can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience

All LogicMonitor interns must:
  • Be actively enrolled in an accredited college or university
  • Be at least 18 years of age when the internship starts
  • Work onsite at LogicMonitor's facility full-time (40 hours per week, 8 hours per day) during normal business hours

LogicMonitor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

PLEASE READ CAREFULLY!

  • If accepted, you will join the LogicMonitor team to work on new strategic initiatives where you will build key relationships and explore how we can continue to better serve our customers. The Information Technology sector is more relevant now than it ever has been; and it's dominance in the job market is only growing exponentially. Virtually all organizations are going digital, which creates an entirely different host of exciting opportunities. Join us as we challenge industry paradigms with the most innovative technology out there!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • AnsibleFrameworks
    • PuppetFrameworks
    • TerraformFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • ElasticSearchDatabases
    • TimeSeries DatabaseDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • GainSightEmail
    • MarketoLead Gen

Location

Located in the heart of downtown, our brand-new Austin office is best-in-class! Be inspired with panoramic downtown & Lady Bird Lake views.
500 West 2nd Street, Austin, TX 78701

Insider's spotlight

What’s the vibe like in the office?

Every morning is exciting because you're working with motivated, extremely intelligent and hardworking people. When everyone works in unison, it feels as though we're all a part of an extended family, thriving in each other's company and in turn, fostering LogicMonitor's success every day with our strive.

Farjad Syed

Solutions Engineer

What does your typical day look like?

Logicmonitor is an exciting opportunity for me.  The product is solid with an outstanding support system.  Very excited to be working with some very talented individuals throughout Logicmonitor.  Cool part is that with all this I'm still learning new things every day.

Eddie Gillis

Sales Engineer

How does the company support your career growth?

LogicMonitor encourages all team members to share ideas no matter your title. This has given me the opportunity to be involved in the development of strategic processes that improve both the customer experience and the company's bottom line. New projects and the all-star teams around me make everyday a learning experience contributing to my growth.

Sarah Robinson

Customer Success, Team Lead

LogicMonitor has emerged as an absolute leader in its space for the mid-market. Leading the company's efforts in the enterprise space, my vision for the company is to continue to excel in serving our largest and most strategic customers while scaling out our capability to provide the type of customer experience those customers expect.

Steve Kahn

Director of Enterprise Sales

Our team is made up of the smartest people I know, and it's been a joy watching the individuals around me grow with LogicMonitor. What you put into LogicMonitor is what you get out of it. Those that thrive here are go-getters, push themselves and others to reach their highest potential, and know that success comes from a team effort.

Yasmeen Farukh

Chief of Staff

What are LogicMonitor Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
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