Design System Business Analyst Intern

| Austin | Remote
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Q2 is looking for talented individuals with exceptional technical curiosity and enthusiasm for solving problems.

The Summer Internship Program is 12-weeks long (May 24th - August 12th) and all positions are paid hourly with an average work week of 40 hours. In addition to your daily work, you will be given the opportunity for weekly classroom trainings with Sr. Leadership, activities with other Q2 interns and the opportunity to present to the Executive Leadership team at the end of the program. This position will be a remote role. 

We are seeking a Business Analyst intern with strong writing skills, an interest in UX Design or front-end development, and an ability to collaborate across teams to collect, organize and document requirements for our Design System initiative. In this role, you will learn about enterprise Design Systems, technical writing, and the responsibilities of a Business Analyst in an Agile scrum environment.

Responsibilities: 


  • Proactively engage with cross-team stakeholders in Design and Development to seek clarification on requirements and for UI components. Partner with Development and UX Design Leads to define Design System priorities. 
  • Document clear user stories, design and development requirements, and acceptance criteria in JIRA. Analyze business rules to groom development tickets based on design prototypes. 
  • Thoroughly document guidelines for UI components on our Design System website, using basic HTML.
  • Utilize Agile scrum methodology and work with development team on sprint planning and backlog refinement meetings. Refine the Design System backlog in JIRA alongside the Design System team. 
  • Coordinate with QA testing to ensure development is consistent with business requests, design prototypes, and accessibility best practices.
  • Facilitate effective communication between UX and Development teams to get issues resolved and monitor overall health of the Design System.
  • Support the on-schedule delivery of new UI components, UI component bug fixes, and design guidelines.
  • Communicate the status of the Design System initiative to project stakeholders and leaders.

Majors: Business, Computer Science, Human-Computer Interaction, UX Design, Information Architecture, Technical Writing, English, or related fields

Class: Graduate Student

Requirements: 

  • Excellent written communication and ability to convey technical concepts to a broad audience.
  • Outstanding ability to proactively collaborate with technical stakeholders, including managers and leaders, in a remote environment.
  • Ability to break down high-level features into tactical user stories and requirements.
  • Excellent Microsoft Office skills (Excel, Word, and PowerPoint) and desire to learn new software tools a must.
  • Strong organizational and time management skills.
  • Basic knowledge of HTML.

Preferred:

  • Some knowledge of accessibility best practices, or a willingness to learn.
  • Some knowledge of Knowledge of software product development lifecycles / Agile scrum methodology.
  • Some knowledge of UX Design and/or Design Systems.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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