Event Management Intern

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RapidDeploy is hiring an Event Management Intern to grow our team based in Austin, TX. This is a paid internship, and a unique opportunity to gain experience in a fast-growing enterprise software company that is saving lives

Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency dispatch platform & 911 analytics software is the future of emergency response. We’re replacing dinosaurs and their legacy on-premise solutions that are expensive and hard to deploy, don’t scale, and are years behind in terms of features & interfaces. In the last 6 months, we’ve signed major customers and have increased our recurring revenue more than tenfold. In this new stage of growth, we’re looking for passionate, dedicated team members who will play a critical part in building the foundation of our team.

Notice: RapidDeploy’s hiring policy prohibits hiring from existing or prospective customers.

What you’ll be doing at RapidDeploy:

Reporting to our Sales Operations Associate, the Event Management Intern will gain experience managing complex logistics, communicating with internal and external stakeholders, event management, and working with CRM systems. Specifically, the Event Management Intern will be responsible for the below tasks:

  • Generate ideas for creative events, including but not limited to coordination with Marketing on Product Launches, coordination with People Operations on employee-facing events, and coordination with Account Management on customer facing events. Event Management Intern will help manage events from conception to execution.
  • With guidance from the Account Management team, research the public safety event landscape, and propose international, national, and local events for RapidDeploy participation and/or sponsorship.
  • In partnership with the Sales Operations Associate, coordinate conference staffing, scheduling, and register RapidDeploy employees for relevant conferences and events.
  • Coordinate booth setup & logistics at Trade Shows, in partnership with the Sales Operations Associate.
  • Coordinate travel for staff members attending the conference.
  • Prepare briefing packs and documentation for event.
  • Communicate the event execution plan and team member expectations to Account Management and Customer Success teams, as well as external venue partners.
  • Assist in conducting event-after action meetings, and ensure proper event follow-up.

Preferred qualifications

  • Ability to work in a collaborative and team-based environment
  • Stellar communication skills, both written and verbal
  • Event coordinationUpdate & logistics
  • Familiarity with CRM systems
  • Impeccable Attention to Detail
  • Ability to work between the hours of 9:00-5:00 PM CT Monday- Friday

About RapidDeploy Inc.

  • Raised Series A financing from GreatPoint Ventures, Samsung NEXT & Tao Capital
  • Strong revenue growth (10x+ in last 12 months) & huge recent customer wins (e.g., State of California)
  • Fast-growing, passionate, mission-driven team – we care about saving lives through technology!
  • Offices in Austin, TX and Cape Town, South Africa
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Technology we use

  • Engineering
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • Microsoft SQL ServerDatabases

Location

RapidDeploy has a HQ located downtown on 7th and Brazos. We are neighbors with Austin's most infamous attractions. We also offer full-remote and hybrid work opportunities. We offer paid parking for those who come into the office.

An Insider's view of RapidDeploy

How does your team reward individual success?

Whether it's being awarded Employee of the Month, receiving praise in informal channels like Microsoft Teams, or promoting from within, RapidDeploy continually recognizes the success and accomplishments of individuals. RapidDeploy also provides tuition and continuing education reimbursement, so that I can continue to grow as a professional.

Taylor

Senior Brand and Events Manager

What projects are you most excited about?

In 2022, the product team is most excited about implementing significant enhancements to our customer engagement to ensure that we’re providing call-takers & dispatchers with products that improve their overall workflow, reduce stress by having to jump from screen to screen or product to product and that will improve field response times and safety

Karen

VP of Product

What makes someone successful on your team?

To be a successful Customer Success Manager at RapidDeploy, you must learn what success looks like for the customer and how to proactively measure it. You must transition from a reactive customer relationship to a proactive relationship. CSMs learn to use processes and tools to predict problems before they happen and address them.

Mel

VP, Customer Success

What is your vision for the company?

We are building an ecosystem to enable every part of the public safety workflow, from 9-1-1 to disaster response, to improve situational awareness of first responders and reduce response time. We believe that every public safety agency, regardless of size, geography or budget, should have access to cutting edge, life-saving technology.

Steve

Co-Founder & CEO

What does career growth look like on your team?

We are an environment supportive of our employees' growth. Our 2022 plan consists of individual and group developmental and growth plans/opportunities for all employees. I am excited about working with the team related to career planning/pathing for individual contributors and leaders. Since being employed, we have seen actionable results.

Eileen O'Brien

VP, People Ops

What are RapidDeploy Perks + Benefits

Culture
Volunteer in local community
Given that we have many remote employees, many RD employees participate locally in their respective hometowns with local charities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Our Health & Wellness committee will be working to bring wellness programs to our employees. We have access to Headspace, Employee Assistance programs, and other benefits supportive of wellness
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
RapidDeploy covers the cost of parking for all employees, as well as offers Transportation Spending Accounts.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Employees can submit for expense reimbursement related to supplies. We have also provided a stipend for employees for chairs and sit/stand desks
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We are launching a peer mentorship program in 2022 along with a buddy program for new hires.
Continuing education stipend
We have a provision for continuing education under our tuition reimbursement program for reimbursement of CEUs.
Continuing education available during work hours
We encourage our employees to grow and develop through learning. We encourage employees to work with their leaders on how this best fits their professional and personal work life.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Paid industry certifications are a part of our continuing education program under Tuition Reimbursement.

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