Cognite is looking for an Information Technology Intern to join our team in Austin, TX for our Fall Intern Program. The ideal candidate would have a passion for and knowledge of computers & technology, IT/OT, and digitalization. The candidate would also have a proven track record of completing projects efficiently, be detail-oriented, and possess the ability to think outside-the-box to support and fulfill the strategic objectives of a highly cross-functional organization. In your time with us, you will learn how a IT department operates, as well as day-to-day skills on how to support teams and projects. You will use your creativity to solve real problems and apply what you have learned at school directly to your internship, while building professional relationships that could lead to a career and lasting friendships.
The IT Intern will be required to work out of the Austin office.
What You'll Do
- Provide friendly and timely customer support to internal employees
- Interact and communicate with Norway IT team for projects and ticket resolution
- Service regional day to day internal team and end user work request tickets in timely manner
- Provide hardware troubleshooting of laptops, desktops and misc electronic devices
- Provide standard onboarding/terming of employees
- Configure and deploy desktop/laptop, create various accounts, provision phone
- Add employees to the corporate domain
- Install, configure, and support Office 365
- Install and manage security software on desktops
- Assist in the administration of Active Directory
- Document day to day tasks, Runbooks, How-Tos, FAQs for employees and IT
Who You Are
- This role is for students pursuing an undergrad/grad degree in a relevant field (Computer Science, Business, or Information Technology)
- We look for technical competency (github, coding interview, hackerank), drive (self-training / projects) and people empathy (internal customer support experience).
- Teamwork is an important part of the role. You collaborate well, and bring out the best in your colleagues as they do in you.
- Grit and determination to "figure it out" when technology is disagreeable
- Passion for building things that are used by others
What Makes Us Great
- An opportunity to make an impact on the industrial future and be part of disruptive and groundbreaking global projects
- High level of autonomy, ability to influence decisions and to learn from mistakes
- Work along side a driven, engaging team with in-depth software expertise and industry experience
- Opportunity to join Together@Cognite for social, community, and diversity initiatives
- Focus on agility and speed, openness, togetherness, impact, and obligation to speak up
- Join a team that truly lives their values and brings their whole selves to Cognite
Perks & Benefits
- Competitive Compensation
- Learning & Development Massive Open Online Courses (MOOC)
- FriYay Lunch provided via DoorDash + Fully Stocked Fridges in the office
Cognite is a global industrial SaaS company that was established with one clear vision: to rapidly empower industrial companies with contextualized, trustworthy, and accessible data to help drive the full-scale digital transformation of asset-heavy industries around the world. Our core Industrial DataOps platform, Cognite Data Fusion™, enables industrial data and domain users to collaborate quickly and safely to develop, operationalize, and scale industrial AI solutions and applications to deliver both profitability and sustainability. Visit us at www.cognite.com and follow us on Twitter @CogniteData or LinkedIn: https://www.linkedin.com/company/cognitedata
Equal Opportunity
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion.
We ask for gender as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about gender is optional and your choice not to answer will not affect the assessment of your application in any way.