IP Fac Govt AR Sup II

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Govt Facilities AR Supervisor II( Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

As a Govt Facilities AR Supervisor II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people worldwide. Here, you will make an impact by:

• Set and drive operational goals to meet the needs of our organization.
• Identifies system improvement ideas and implements changes to improve department process.
• Delegates tasks to team members and provides guidance and support.
• Provides coaching and feedback to team members.
• Facilitates team meetings to communicate objectives, status on targets, and gather information regarding any roadblocks the team may be facing.
• Responsible for hiring, coordinating training and monitoring of new employees.
• Makes recommendations for additional training based on quality trends.
• Assists in forecasting team goals for Cash, Billed Revenue, Lost Days and Unbilled
• Functions as liaison between Advantage Center Teams, Cash Posting, Govt Contracts and the Sales and Service organization
• Recognizes potential mass adjustments and write offs and recommends to management for approval if beyond authority of approval.
• Reviews all SOX reports for Govt Facilities Team.
• Responsible for workforce management and Payroll
• Responsible for reviewing and approving refunds
• Helps to facilitate team and department meetings.
• Authorizes courtesy release of supplies when urgent situations arise, and we are working with Prosthetics for authorization.
• Takes immediate action on accounts requiring priority handling.
• Participate in any and all reasonable work activities as assigned and deemed appropriate by management.

Your Skills and Expertise 
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

Bachelor’s Degree or higher AND (2) two years in call center and collection supervisor experience in a private, public, government or military environment

OR

High School Diploma/GED AND (7) seven years in call center and collection supervisor experience in a private, public, government or military environment

In addition to the above requirements, the following are also required:

Additional qualifications that could help you succeed even further in this role include:

• Independent, detail-oriented, self-starter, with strong planning, organizational and communication skills.
• Demonstrates excellent problem-solving skills and negotiating skills.
• Ability to interact with diverse types of customers; adapt to different personalities and maintain a calm demeanor in conflict situations.
• Minimal Supervision Required.
• Experience in leading teams through training and coaching.
• Ability to manage shifting priorities with tight deadlines.
• Ability to completely maintain confidentiality and discretion in business relationships.

• Accounts Receivable experience

Work location: Remote - United States

Travel: May include up to 5% [domestic/international]

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Applicable to US Applicants Only:The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.

Solventum is an equal opportunity employer.  Solventum  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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