Project Associate, Legal Operations at Elastic

| Austin
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Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at

We seek to hire a Legal Operations Associate to join our legal department in this fast-growing, truly globally distributed company. This is primarily a work from home position and we are focusing on individuals located in the US Eastern, and Central time zones, but may be open to other locations.

What You Will Be Doing:
  • This position reports to the Director of Legal Operations, and you will work closely with the Legal Team, IT Operations, Sales Operations, Order Operations, Deal Desk and Partner Operations
  • Execute on and develop processes under the direction and guidance of the Director of Legal Operations, share best practices, and improve efficiency with the Legal Team’s use of Elastic’s systems, technologies and controls
  • Significant experience with advanced functions in Microsoft Word, Excel and Powerpoint required; similar experience with Google Documents, Sheets and Slides is preferred
  • Troubleshoot and resolve tech issues related to Conga Contracts Management System, Salesforce,, Github and other internal Elastic systems used by the Elastic Legal Team
  • Create and present process documentation, including self-help tools, training videos, Q&A, process flows, etc. for tools used and/or handled by the Legal Team
  • Assist with defining and improving centralized resources to ensure they are well maintained and accurate
  • Provide the Elastic Legal Team training on all forms of technology introduced to the team
  • Main point of contact for legal vendor & invoice management and purchase order process
  • Support and handle various ad hoc projects within the team as needed
What You Bring Along:
  • 1-3 years of experience in an operational or administrative support and/or project management role that has worked closely with legal, sales operations, IT / Tech operations, finance and/or procurement
  • Experience with a contract and/or content management system is required
  • You thrive while independently running your own time in a demanding, fast-paced environment, and can handle ambiguity and rapidly shifting priorities with flexibility, patience, and humor
  • Proven ability to identify, prioritize and resolve issues quickly and independently
  • Strong work ethic, exceptional judgment and impeccable integrity
  • Excellent written and oral communication skills are a must
  • Interest in building strong cross-functional relationships
Bonus Points:
  • Bachelor’s degree preferred (preference for degrees and/or relevant coursework in business administration, finance, project management,
  • 3+ years experience in the areas of project management or operations; legal specific experience (in-house) preferred
  • Experience in developing and implementing legal team technology solutions (e.g., e-billing, contract and document management, approval workflow, e-signature, knowledge management, etc.) preferred
  • Experience with Salesforce and/or CPQ or another CRM and/or quoting platform is preferred
  • Experience with a contract management system, specifically with Conga Contracts preferred
  • A self-starting, proactive, driven, adaptable person who can, with poise and patience, prioritize and balance multiple projects
  • Demonstrated ability to consistently deliver extraordinary, thoughtful, user-experience focused results in a dynamic environment
  • Prior experience representing high-growth companies is strongly preferred
  • Ability to collaborate and function well in a distributed team environment
  • Ability to participate in some limited travel requirements

We're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life.

  • Competitive pay based on the work you do here and not your previous salary
  • Equity
  • Double your charitable giving - we match up to $1500 (or local currency equivalent)
  • Global minimum of 16 weeks of parental leave (moms & dads)
  • Generous vacation time and one week of volunteer time off
  • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

When you apply to a job on this site, the personal data contained in your application will be collected by Elasticsearch, Inc. (“Elastic”) which is located at 800 W. El Camino Real, Suite 350 Mountain View, CA 94040 USA, and can be contacted by emailing [email protected] Your personal data will be processed for the purposes of managing Elastic’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Elastic, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Elastic to help manage its recruitment and hiring process on Elastic’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at [email protected] Elastic’s data protection officer is Felix Wittern, who can be contacted at [email protected] We plan to keep your data until our open role is filled. We cannot estimate the exact time period, but we will consider this period ended when a candidate accepts our job offer for the position for which we are considering you. When that period is over, we may keep your data for an additional period no longer than 3 years in case additional opportunities present themselves in which your skills might be better suited. For additional details, please see our Elastic Privacy Statement.

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