Why should I Apply:
At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.
We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.
The impact you can have
As a Manager of Deal Desk your impact is felt in every aspect of the Quote-to-Cash process. You will empower a team of Deal Desk to perform at their best, streamline their operations, and ensure smooth workflows and effective communication with other departments. Through your close collaboration with the Sales team and other teams across the organization, such as Billing Ops and Legal, you help drive sales performance, protect business interests, ensure excellent customer service, and play a direct role in achieving sales targets and contributing to overall revenue growth.
Your leadership is key in creating a well-coordinated, high-performing team that supports business success.
On a daily basis, you will
- Serve as a trusted advisor to the Sales team as a subject matter expert on deal policies, including pricing, contract terms, product configurations, and compliance requirements
- Oversee Deal Desk operations, develop and maintain processes to ensure continuous improvement, and consistency in the execution across the team.
- Work closely with other Regional Deal Desk Leaders, ensuring alignment and continuous knowledge sharing.
- Collaborate with Sales leadership to effectively coordinate and manage month and quarter-end deal closure
- Take part in the approval process for complex and unique deal structures, serving as a trusted advisor and escalation point
- Ensure effective communication is happening within the team and with external stakeholders
- Oversee monthly reconciliation processes, and ensure deal and account data is accurate and available to support decision-making
- Acts as the DRI for all Quote-to-Order projects within the supported region, delegating tasks as needed and providing regular updates to leadership
- Lead and coach the team, fostering growth and supporting individuals in their development
- Support the onboarding of new team members and promote continuous learning within the team
- Oversee hiring and manage headcount to ensure the team has the capacity to meet business needs.
The skills you will demonstrate
- 3+ years of proven leadership experience
- 5+ years of proven experience in Deal Desk / Sales Operations roles within the Enterprise SaaS industry
- Deep understanding of the sales processes and contract building
- Excellent problem-solving, and decision-making skills with an ability to think critically
- Strong business acumen and excellent communication skills
- Passionate about helping people grow, and building high-performance teams
- Proactive with a customer-centric mindset
- Knowledge of Salesforce.com
Why you will love it here:
• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.
• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!
• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).
• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.
We prioritize Diversity, Equity, and Inclusion:
At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.
We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.
Please note that applications submitted through agencies or third-party recruiters will not be considered.
Top Skills
What We Do
Software-driven digital innovation is essential for competing in today's market, and the foundation of this innovation is code. However, there are widespread cracks in this foundation – lines of bad, insecure, and poorly written code – that manifests into tech debt, security incidents, and availability issues. With Sonar, developers and organizations are empowered to create quality, secure code confidently, whether written by humans or generated with AI.
The Sonar solution, SonarQube, helps prevent code quality and security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it—your internal team or genAI—resulting in more secure, reliable, and maintainable software.
At Sonar, we are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do.
Rooted in the open-source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by 7M+ developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.
Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Annecy, France; Bochum, Germany, London, England; and Singapore. The company is rapidly growing with over 550 employees!
Join us in our mission to solve the trillion-dollar challenge of bad code!
Why Work With Us
We are a product-first company, all while maintaining a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.
Gallery
Sonar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Sonar, we require employees to come into the office 3 days/week.