About Us:

HomeAway, based in Austin, Texas, is the world leader in vacation rentals with more than 2 million unique places to stay in 190 countries, and is a part of the Expedia, Inc. family of brands. HomeAway offers an extensive selection of vacation rental homes that provide travelers with memorable experiences and benefits, especially more room to relax, for less than the cost of traditional hotel accommodations. The company also makes it easy for vacation rental owners and property managers to advertise their properties and manage bookings online. 

The Opportunity:

The research analyst will be responsible for supporting the Consumer Insights Lead, Global Market Research with scheduled and ad hoc market research. Project breakdown will be approximately, 75% global research, 25% US research. The analyst will support ongoing global projects such as HomeAway's customer satisfaction study and HomeAway's brand and category awareness tracker and ad hoc market research studies.

We are looking for a candidate with 2-3 years of experience in client or agency market research. Candidate should be equally comfortable supporting projects that are executed by external vendors and assisting with internal projects that are led by the Consumer Insights Lead. With guidance, the candidate must be able to support all aspects of a research project including survey writing, sample management, data collection, data analysis and report writing. The candidate should have strong analytical skills and the ability to generate insights that will help drive our business. Given the complexity of some analyses, prior experience working with statistics and statistical packages is preferred.

Key Responsibilities:

• Provide market research support to the Consumer Insights Lead, Global Market Research.
• Work with research vendors to ensure timely and accurate delivery of HomeAway's customer satisfaction study and HomeAway's brand and category awareness tracker.
• Manage small ad-hoc research projects from research request through report delivery.
• Maintain market research portal to ensure research is easily accessible to all employees.
• Manage internal feedback tools including OpinionLab and HomeAway Voices.

Candidate Profile:

• Experience with a variety of qualitative and quantitative research methodologies and the ability to apply the appropriate methodology to the research need.
• Knowledge of operational components of market research, including:
  • Screener development.
  • Questionnaire development.
  • Questionnaire program checking.
  • Sample management.
  • Data cleaning.
• Intellectual and analytical curiosity – initiative to dig into the "why" of various results, and creativity in approaching complex problems to find answers.
• Must be comfortable with uncertainty. Projects and assignments will change rapidly, so the Analyst must be flexible enough to accommodate changing priorities and timelines.
• Able to work with different business units and teams, often across multiple countries, to gather input and communicate findings and practices company-wide.
• Able to work independently and proactively.
• Strong communication and presentation skills.
• Bachelor's degree or solid background in mathematics, statistics, or other quantitative discipline.

Benefits:

• Competitive health and insurance benefits.
• Competitive salary.
• Annual target bonus or commission.
• Paid vacation and sick time.
• Vacation rental on a yearly basis (taxable benefit).
• Employee Stock Purchase Program.
• Free snacks and beverages.
• Frequent company update talks with our leadership team.
• Free listing on HomeAway.com.
• Electronic, adjustable stand-up desk.
• Discounted Metro & Rail pass.
• Casual dress.