Marketing Operations Architect (AI & Automation)

Available Locations: Austin, TX
About the role
We are scaling our global marketing engine by moving from manual production to AI-native operations. This role acts as the technical bridge between our global AI strategy and Campaign Ops execution. You will build workflows that automate the campaign production lifecycle-from intake to Marketo deployment-turning a high-volume ticket queue into an automated, agent-led production environment.
What you'll do

• Design and deploy autonomous agents using Cloudflare Workers and Gemini to automate routine campaign tasks like production, QA, and lead routing
• Partner with the AI Project Manager to turn conceptual roadmaps into functional, "human-in-the-loop" tools that increase team throughput
• Spend a portion of your time embedded in the MOPs campaign queue to identify repetitive friction points and design the automation to eliminate them
• Act as a technical liaison to IT and Engineering teams; you will diagnose root causes for Marketo and data flow issues and provide architectural requirements for central teams to execute
• Build the logic for API-based automation that streamlines how campaign data move from intake forms into Marketo program templates
• Manage data pipelines and hygiene scripts to ensure GTM data is structured and ready for predictive AI modeling

Qualifications

• 8+ years in Marketing Operations or RevOps, specifically in high-growth B2B SaaS environments
• Deep functional expertise in Marketo (Adobe Certified Expert - Adobe Marketo Engage Business Practitioner required) and Salesforce CRM (Objects and API structures) to effectively collaborate with central admins
• Hands-on experience building or operationalizing LLM-based solutions (Gemini) within marketing workflows
• Strong technical skills in TypeScript/JavaScript (for Cloudflare) and Python (for data and AI integration)
• Proficiency in SQL and Tableau to interpret data and build requirements for reporting infrastructure
• A clear ability to translate operational pain points into technical requirements for cross-functional partners
• A "Builder" mindset-you view repetitive manual tasks as bugs that should be solved with code.

Nice to Have

• Adobe Certified Master - Adobe Marketo Engage Architect or Salesforce Certified Architect
• Experience with edge computing or middleware platforms like Cloudflare, Workato, or Zapier

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave